This is an 8 hour a day/12 months a year position.

Criteria for Initial Step Placement on the Schedule
Consideration for initial salary schedule step placement shall be determined based on the employee's education, experience, and technical abilities as related to the requirements of the specific position. Salary schedule step placement shall be made by the chief human resources officer after consultation with the chief accountability officer.

Advancement
All information technology employees will move incrementally over one salary schedule step every two years. Step advances are only made once a year effective September 1. To be eligible for such step advancement, an employee must have been in the position by January 31 of the previous school year.

PRIMARY PURPOSE:

Under general supervision, design, plan, implement, monitor, and manage District data network, voice, and cybersecurity infrastructures and operations to ensure secure and optimized connectivity for all District learning and business systems.

REPRESENTATIVE DUTIES:
The Network Engineer II performs a full range of network support tasks and participates in new installations, troubleshooting, and enhancements to existing wired and wireless networks, security, and VoIP systems. It is distinguished from the Network Engineer I by the performance of a broader range of duties and by greater technical knowledge and expertise which enable the incumbent to resolve problems of a recurring nature.

Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements.


ESSENTIAL FUNCTIONS:

Provides research, analysis, design, and configuration recommendations for network infrastructures; serves as a technical professional in networking technologies. (E)

Installs, configures, and manages data and voice communication devices including multi-layer switches, wireless access points, routers, and firewalls. (E)

Troubleshoot, diagnose, and resolve network hardware, software, and other network system problems. Performs root cause analysis and participates in after-action reviews for continuous process improvements. (E)

Assists in maintaining hardware/solution lifecycles to ensure service availability and minimize user impact from equipment and service failures. (E)

Monitors network infrastructures; provides network performance tuning, optimization, and capacity planning reports and recommendations. (E)
Manage, program, and troubleshoot school building clock, intercom, and bell schedule systems and infrastructure in coordination with 3 rd party vendors. (E)

Creates and maintains infrastructure documentation detailing solution designs and configurations of all school and administrative campus networks and their inter-connection. (E)

Applies best-practices standards for network designs, configurations, security controls, and daily operations. Assists in the governance and compliance of network best practices; works with District technical staff to implement and manage appropriate security controls and best practices across all network infrastructures. (E)

Coordinates and oversees network infrastructure projects, both internal and 3 rd party vendors and contractors. Monitors compliance with project goals, scope of work and acceptable project deliverables. (E)

Cross-connects telephone lines and data networks. Moves dial tone and data connections to different parts of building and adds infrastructure wiring as needed to support projects and resolve problems. (E)

Provides job-based network training, coaching, and mentoring to Technology Operations and Support staff in all aspects of data communication technology, troubleshooting, and operational best practices. (E)

Maintains current knowledge of rules, regulations, legislation, emerging technologies, and procedures governing network technology. Performs system backups and disaster recovery operations as required. (E)

Measure, analyze, and implement security protocols for greater efficiency against cyber threats or malfunctions. Investigate and respond to security events and alerts. (E)

Serves as a member of the Technology Infrastructure & Operations team; performs related duties consistent with the scope and intent of the position as assigned. (E)

REQUIRED QUALIFICATIONS:

• Bachelor's degree in computer science or related field.
• Four (4) years of experience in computer science or related field may be considered in lieu of Bachelor's degree.
• Cisco Certified Network Associate (CCNA) or completion of equivalent training.

Equivalent work experience may substitute for the education requirement on a year-for-year basis.

PREFERRED QUALIFICATIONS:

• BS in Computer Science, Engineering or Programming.

• Three years of experience providing support for LAN and WAN environments.
• Cisco Certified Network Professional - switching and routing or wireless.
• Engineering Cisco Meraki Solutions (ECMS).

(Any equivalent combination of education, certifications, experience, and training that provides the required knowledge, skills, and abilities to perform the work will be considered, as determined by the District.)

Employment eligibility may include fingerprints, health (TB), and/or other employment clearance.
Must have a valid Washington State Driver's License and personal conveyance or evidence of equivalent mobility.

KNOWLEDGE, SKILLS AND ABILITIES:
Possesses required functional and technical knowledge and skills to perform job functions at a high level of accomplishment; demonstrates active interest and ability to enhance and apply new functional skills.

Knowledge of:

• Local area networking, wide-area networking, and related enterprise network infrastructure designs and operations.
• Layer 2 switching, switch stacks, STP, VLANs, VTP, LACP trunking.
• Cisco Prime and Meraki wireless networking; 802.11x, RADIUS, wireless standards, and best practices.
• TCP/IP protocol suite and interoperability within the OSI model, subnetting.
• Enterprise edge and campus routing protocols multi-area OSPF, BGP, PIM (multicast), and QoS.
• Cisco Catalyst IOS/IOS-XE, Cisco Nexus IOS (NS-OS), Cisco Meraki.
• Layer 4 and next generation firewalls (NGFW) with IPS/IDS and SSL decryption, access control lists.
• Voice over IP (VoIP), SIP trunks, direct call routing and unified communications fundamentals.
• SNMP/Netflow infrastructure monitoring and management platforms such as Cisco Netflow, Solarwinds Orion, PRTG.
• Data cabling specifications and application; fiber & copper cable and connector types, transceiver types, PoE.
• Cybersecurity frameworks fundamentals: cybersecurity-related risks, management, and mitigation strategies.

Ability to:

• Perform work with energy and drive; values planning, and takes decisive action as needed. Focus on achieving goals even in the face of obstacles. Assume responsibility for starting and finishing work with minimal supervision.
• Evaluate complex infrastructure designs required to meet end-user requirements. Create complete, concise, and cogent solution designs and documentation.
• Use time effectively and efficiently; concentrate on the most important priorities; adeptly handle several tasks at once.
• Build constructive and effective relationships; partners with and through others to achieve goals. Promote consensus in groups of individuals with diverse interests and values.
• Use analysis, wisdom, experience and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporate multiple inputs to establish shared ownership and effective action.
• Hold self and others accountable for measurable high-quality, timely and cost-effective results; supports objectives, sets priorities and delegates work; accepts responsibility for mistakes; complies with established control systems and rules.

• Analyze complex situations and synthesize diverse information carefully and adopt an effective course of action.
• Interpret, apply, and explain administrative and board policies, laws, regulations, and collective bargaining agreements that pertain to areas of responsibility.
• Use effective customer service skills to establish and maintain cooperative and effective working relationships with district personnel, community members, and external companies and agencies.
• Exhibit cultural competency and sensitivity with the ability to communicate effectively with all cultural groups in the organization.

• Provide guidance and direction to staff.

WORKING CONDITIONS:

Environment:

Required to shift tasks and priorities; experience frequent interruptions; required to think logically and creatively; requires mental concentration; requires flexibility and adaptability; requires effective decision-making and problem-solving; requires individual initiative and teamwork; required to facilitate group discussions; required to communicate clearly with diverse audiences; required to sit for extended periods of time; operates a computer which requires visual concentration and manual dexterity.

Physical demands:

• Reaching overhead, above the shoulders, and horizontally.
• Dexterity of hands and fingers to operate standard office equipment, computer keyboard, and other equipment necessary to complete the required duties.
• Hearing and speaking to exchange information in person and on the telephone.
• Visual and mental concentration with a high level of organizational skill.
• Visual ability to read, and to prepare/process documents and to monitor various services and personnel.
• Occasionally lifts equipment weighing up to fifty pounds using proper safety precautions.
• Bending at the waist, kneeling or crouching, and reaching to retrieve and maintain files and records.
• Sitting for extended periods.
• Standing for extended periods.
• Walking over rough or uneven surfaces.
• Climbing, occasional use of stepladders.
• Physical activity may be required, which could include moderate lifting of up to fifty pounds, using proper safety precautions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hazards:

• Extended viewing of computer monitor.
• Working around and with office equipment having moving parts.

In compliance with the Americans with Disabilities Act, the Kent School District will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Community of Human Resources.