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Manager of Scholar Support- Springfield

Employer
Phoenix Network
Location
Boston, MA, US
Salary
Competitive

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Job Details

Manager of Scholar Support
Springfield

Our Philosophy
Phoenix Charter Academy's mission is to challenge young people in our area with an academically rigorous and individually tailored curriculum. Phoenix scholars will have the support, resources and training needed to succeed academically in high school and college, and become economically secure in their future. Phoenix Charter Academy is named after a mythological figure of strength, healing and renewal.

Phoenix schools challenge resilient, disconnected young people with rigorous academics and relentless supports, so they take ownership of their futures and succeed in high school, college, and as self-sufficient adults.

At Phoenix we do not just accept difference - we celebrate it, support it, and thrive on it for the benefit of our scholars and the communities we serve. We believe difference makes us stronger. Phoenix Charter Academy is an equal opportunity employer and as such, we do not discriminate against any team member or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status, pregnancy, or any other basis protected by federal, state or local law. Phoenix Charter Academy is committed to making any reasonable accommodation necessary to support an individual's employment.

The Opportunity
Phoenix Charter Academy is seeking a Manager of Scholar Support to join their team in Springfield. The Manager of Scholar Support collaborates with all other members of the Scholar Success Team and Springfield Leadership Team to ensure the consistent implementation of Phoenix's multi-tiered system of restorative practices. The Manager of Scholar Support serves as a critical leader in proactively building and maintaining relationships with scholars, and building bridges between scholars and other resources within the school community.

Qualities of a Phoenix staff member:
  • Unwavering Belief in Phoenix Scholars - Phoenix staff operate with the deeply held belief that all young people want to and can succeed even in the face of what can seem like insurmountable barriers and societal constraints.
  • Ability to Put Scholars First - Phoenix staff go above and beyond to ensure mastery of the skills and development of positive self-identity that will ensure success for college, careers and beyond. Phoenix staff find every opportunity to engage in teaching and learning with scholars, using conflict to build supportive relationships with scholars and never taking things personally.
  • Eager to Learn Under Pressure - Phoenix staff must be able to learn as they go in a fast paced, ever evolving, urgent environment. They have the desire to receive direct feedback and the ability to implement the feedback into practice quickly.
  • Humility - Phoenix staff approach problem solving with curiosity and desire to understand the perspectives of others. They carry an internalized sense of "I can always learn more" from others, and know that adults at Phoenix must model the qualities of being open-minded and willing to make mistakes and learn from them.
  • Experience with Low Income Communities - Staff have the proven ability to work across cultures and experience serving low-income communities and/or academically-disconnected adolescents.
  • Ability to Find Inspiration In the Small Things - In the face of challenge and hard work, Phoenix staff must have the ability to find humor, inspiration, success and joy in the day to day interactions with scholars and the larger Phoenix Community.
  • Personal Commitment to Cultural Proficiency and Ongoing Development - Phoenix staff are ongoing learners about diversity, equity and inclusion and seek to understand the ways that their self-identity and experiences impacts and interacts with their daily work, colleagues and scholars.

Your Contribution
In addition to demonstrating the qualities of a Phoenix staff member, the Manager of Scholar Support will be responsible for the following:

Specific Responsibilities:
  • Serves as an in-building leader and model for student-facing supports; 80% of day to day responsibilities are scholar facing
  • Maintains a consistent, visible and active presence throughout the building, including classrooms, helping facilitate a culture of strong student-staff and student-student relationships
  • Manages restorative (conflict resolution) conferences between staff and students and facilitates restorative circles between students
  • Participates in the execution of restorative practices throughout the school including advisory, re-entry, conflict mediation, personal growth plans, safety planning, and the development of academic and behavior plans for student success
  • In coordination with the Springfield Leadership Team, co-develop clear communication procedures and routines related to positive youth development and restorative justice practices to be used consistently across all staff members
  • Communicates with adult supporters and partners to maximize student success
  • Organizes and may lead positive identity-building experiences for scholars including identity and affinity groups, community service opportunities, and other enrichment experiences
  • Supports school and classroom re-entry of scholars returning to school
  • Serve as PPM and school's primary point person for specific cohorts of students.
  • May plan and/or facilitate professional development on scholar-staff relationships in coordination with the Springfield Leadership Team
  • May plan and/or facilitate Restorative Justice Alliance for students in coordination with the Springfield Leadership Team and Managing Director of Restorative Practices

Additional Responsibilities as Required
  • Participates and may lead weekly Scholar Success Team meetings and other cross-school meetings as necessary
  • Ability to work occasional evenings and weekends to coordinate and support school programming
  • Classroom coverage based on the needs of the school

Qualifications
  • Bachelor's Degree required; Master's degree preferred
  • Professional training or experience in restorative practice, mediation, or alternative to traditional discipline practices in schools preferred
  • 2 or more years of teaching, counseling, or youth work experience preferred
  • Employment is based on qualifications for the role as well as a successful background check

Company

Who We Are

Phoenix Charter Academy aims to show the world what all young people can do, and to defy the limitations of societal assumptions, classism, and racism.  Phoenix Charter Academy was founded on the unwavering belief that all students can succeed at high levels. While this mantra is typical of high-performing schools, particularly those in the charter sector, Phoenix truly endeavors to reach every student, focusing on a growing number on the margins of the traditional public district education system: students who have dropped out of high school, students who are parenting children of their own, students who are or have been involved with the juvenile justice system, students who are older and new to the country and cannot gain access to public schooling, and students who are under-credited relative to the number of years they have spent enrolled in high school. We believe that these students, like all students, are completely capable of developing the skills necessary to set themselves up for lifetimes of economic prosperity and success. We support our students with individually tailored and academically rigorous curricula and push them to succeed at the highest levels by providing them with the resources and mentoring that they need to reach their full potential. 

Why Our Work is Important

Students across America are dropping out of high school at an alarming rate. Dropping out of high school has a substantial impact on a young person’s life. Over the course of their lifetime, an individual who drops out of high school is more likely to have reduced earning power, greater social service dependency, increased rates of criminal involvement, and shorter life expectancy. Phoenix Charter Academies addresses this trend by creating environments where students can demonstrate their talent and resilience and prepare themselves for success through high school, college, and beyond. 

 

Commitment to DEI

At Phoenix, we recognize the importance of forming a school community inclusive of all visible and invisible identities. We act to ensure that our students and staff always see reflections of themselves and their communities.

At Phoenix, we aim to break down systemic barriers by providing access to resources, experiences, and differentiated supports for historically marginalized groups.

At Phoenix, we solicit, value, understand, connect, and leverage multiple perspectives and experiences. We invite all perspectives except those that perpetuate oppression or dehumanization.

At Phoenix we do not just accept difference - we celebrate it, support it, and thrive on it for the benefit of our scholars and the communities we serve. We believe difference makes us stronger. Phoenix Charter Academy is an equal opportunity employer and as such, we do not discriminate against any team member or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status, pregnancy, or any other basis protected by federal, state or local law. Phoenix Charter Academy is committed to making any reasonable accommodation necessary to support an individual's employment. 

Qualities of Phoenix staff member:

  • Unwavering belief in our students - Phoenix staff operate with the deeply held belief that all young people want to and can succeed even in the face of substantial systemic barriers and societal constraints. 
  • Continuous Improvement - Phoenix staff approach problem solving with curiosity and desire to understand the perspectives of others. They carry an internalized sense of “I can always learn more” and know that adults at Phoenix must model the qualities of being open-minded and willing to make mistakes and learn from them. Phoenix staff members embody “lifelong learner” mindsets and strive for constant improvement. 
  • Eager to Learn - Phoenix staff must be able to learn as they go in a fast paced, ever evolving, urgent environment. They have the desire to receive direct feedback and the ability to implement the feedback into practice quickly.
  • Commitment to Diversity, Equity, and Inclusion - Phoenix staff commit to understanding the ways that their self-identity and experiences impact and interact with their daily work, their colleagues, and their students, and work toward furthering initiatives that promote a more equitable society. 
Company info
Website
Telephone
9177980867
Location
Phoenix Charter Network
PO Box 170665
Boston
MA
02117
US

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