Human Resources Manager

About Mastery:

We believe educational inequity is the most pressing social problem facing our country and the civil rights issue of our day. Mastery exists to help solve this problem. Our ultimate goal is to create a model urban school district that serves all students with excellence. We are organized around one driving mission: All students learn the academic and personal skills they need to be truly prepared for postsecondary success and able to pursue their dreams. To fulfill this mission, we attend to the whole child - academically and emotionally - matching high expectations for students with high levels of support.

Mastery Charter Schools is a nonprofit network of more than 24 schools serving over 14,000 students in Philadelphia and Camden. We are the largest turnaround school operator in the nation and have been lauded by President Obama and the US Department of Education for our ability to dramatically boost academic achievement in historically low-performing schools.

We know neighborhood schools matter, all students deserve access to a great education, and the people in our buildings can grow and develop sustainably to make the biggest impact possible in this work.

Mastery's Equity Vision:

We believe that diversity, equity, and inclusion are essential to achieving our mission.

We strive to be an anti-racist school district that eliminates the inequities in academic achievement that limit our students' choices; that cultivates classrooms where every student is affirmed, supported, and held to high expectations; and that nurtures a diverse organization where students, staff, and families are valued, respected, and included.

Position Summary:

The Human Resources Manager (HRM) is primarily responsible for managing Employee Relations for assigned cases/campuses/departments. Additionally, the HRM is responsible for managing ongoing processes related to the employment life cycle, including: pre-employment reviews, performance management, compensation, compliance, training, and wellness. An integral member of the Human Resources component of the Talent Team, the HR Manager provides administrative support with HR inquiries, and assumes responsibilities for HRIS maintenance, frontline customer service, and data analysis, as needed.

Duties and Responsibilities:

• Serves as HR Partner to assigned campuses &/or departments
• Conducts regular meetings with respective campus leaders to build a strong partnership
• Analyzes trends and metrics in partnership with the HR Team to develop solutions, programs and policies
• Manages and resolves complex employee relations issues
• Conducts effective, thorough, and objective investigations, including completing and fully documenting investigations, conflict resolution, etc.
• Manages ongoing processes related to the employment life cycle, including: pre-employment reviews, performance management, compensation, engagement, compliance, training, and wellness
• Manages the Exit Interview process and other key HR surveys - including compiling and analyzing data
• Maintains sound working knowledge of Mastery's compliance with local, state, and federal labor and human relations laws, as well as state certification requirements and Highly Qualified Teacher regulations
• Serves as first point of contact for HR inquiries, including Employee handbook interpretation, basic benefit information, and Workday entry
• Assists with coordination of annual performance review cycles, including development of training materials and other resources
• Assists with the coordination and delivery of HR trainings on topics including: DEIA, Compliance, FMLA, ADAAA, and other HR related topics
• Complete other duties and special projects, as assigned

Qualifications:

• Exceptional organization skills - a detail-oriented approach to multi-task and meet deadlines under pressure
• Strong aptitude for data collection and analysis as well as ability to manage data platforms or portals
• Ability to be agile and creative, with solid problem-solving skills
• Ability to maintain confidential and sensitive information
• Excellent communication, public relations, and interpersonal skills both orally and in writing
• Comfort and demonstrated ability to successfully facilitate and engage various size groups or audiences
• Strong inter-personal skills and customer-service orientation
• Self-starter, with the ability to work well independently, as well as with a team
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
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• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Ability to manage complex projects and prioritize appropriately
• Skilled in Microsoft Office suite (Excel, Word, Access, PowerPoint)

Education and Experience:

• Bachelor's degree in Management (w/ concentration in HR), Business Administration (w/ concentration in HRM, Organizational Behavior, Industrial Relations, Organizational Development, and/or Leadership), Psychology, or other related field required
• Minimum of three (3) years of progressively more responsible experience in Human Resources Management, HR Operations, HRIS, HR Compliance, or other relevant HR-focused area
• Minimally one (1) year of experience with Employee Relations as a primary responsibility
• Broad knowledge and experience in employment law, compensation, organizational development, employee relations, and/or training and development
• Working knowledge of Pennsylvania and New Jersey regulations and employment law strongly preferred
• HRCI &/or SHRM Certification, preferred
• Experience in urban schools or other educational setting a plus

Physical/Environmental:

• Ability to physically perform the essential duties of the role - either on-site or remotely, and to work in the environmental conditions required, such as: traveling to network campuses; maneuvering in office spaces (including standing, walking, sitting for long periods of time, speaking loudly and clearly, seeing and hearing things both near and far away); stooping, kneeling, reaching file cabinets/shelves; fine finger and hand manipulation in use of computer, chalkboard, dry erase, &/or projectors; filing, faxing, scanning, coping, typing, mailing, and making phone calls; sitting for up to two (2) hours looking at a computer monitor, using a keyboard/mouse, and typing.

Other Requirements:

• Position requires local &/or regional travel to Mastery and other sites. Must have valid driver's license and vehicle, and/or access to reliable transportation.

Mastery Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. We offer a full benefits program and opportunities for professional growth.

UPDATE AS OF OCTOBER 2021 - Please review Mastery's Health and Safety Plans here to learn about our approach to vaccination and testing as well as our response to COVID-19 for the 2021-22 school year. For ongoing positions, Mastery roles are designated as in-person, with regular on-site responsibilities, unless otherwise noted. As such, Employees must be able to support Mastery Schools' academic plan and business strategies on-site - at a Mastery campus - as required.

Exceptions to this requirement will be considered on an individualized basis.