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SIS Onboarding and Technical Trainer (21-22)

Employer
IDEA Public Schools
Location
Weslaco, TX, United States
Salary
Competitive

Job Details

Description

Position at IDEA Public Schools

About IDEA Public Schools:

At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 50% of our students graduate from college in 6 years - that's 8 times the national rate for students in our communities!

IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve over 65,000 students across Texas and Louisiana. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions and new launches in Tampa Bay, FL (2021), and Jacksonville, FL (2022)!

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

To learn more about IDEA, check out this video.

About the Rio Grande Valley:

Since 2000, IDEA Public Schools has grown from a school of 150 students in Donna, TX, to the fastest- growing family of tuition-free, public charter schools in the United States. In the Rio Grande Valley, we are a nucleus of four counties (Cameron, Hidalgo, Starr and Willacy Counties) that work as one unit to support our children academically and holistically.

RGV is home to a population of just over 1.3 million residents. Children across the region truly benefit from IDEA's mission of college for all, as only 1 out of 17 students currently graduate college ready. Our mission holds true as we have over 5,000 IDEA alumni that currently attend, or have graduated from, 300 colleges and universities across the country.

Join our passionate team of changemakers in south Texas as we prepare to expand our home region to 55 schools, serving over 38,000 students in 2022.

Role Mission: The mission of the SIS Onboarding and Technical Trainer is to enhance professional development and training for Regional Coordinators, SIS and Registrars. The SIS OT Trainer reports to the Director of SIS. Given the rapid growth of IDEA Public School District, our internal pipeline is incredibly important to maintain quality and compliance. The SIS OT Trainer focuses on supporting our internal pipeline, ensuring that all have the resources/trainings needed to succeed. The SIS OT Trainer ensures trainings adhere to the mandated policies and guidelines set forth by State. The SIS OT Trainer designs training to support Regional Coordinator so they can successfully manage their respective regions to drive results for departmental goals. Other responsibilities include but are not limited to: ensuring a successful beginning of year execution, leading efforts to increase our retention rate, and coordinating with campus teams in making College For All a reality.

Accountabilities:


  1. Meets (or exceeds) an Average Daily Attendance (ADA) of 97.5%
  • Develops and continuously improves training to improve student attendance processes and compliance.
  • Identify gaps in training and execution and collaborate with the rest of the team to fill those gaps.
  • Collaborates with SIS regional and campus staff, and campus leaders to develop strategies to improve ADA.
  • Coordinate with HQ SIS team to provide training for pilots, initiatives, surveys or other information gathering projects.


  1. All new hires rate their onboarding experience an average of "A"
    • Design an onboardingplan for launching SIS, new SIS and registrar roles that is such that sets the new hire up for
    • Train on effectively organizing and conducting onboarding trainings in Roadmap
    • Develop a feedback mechanism to capture new hires' rating of their onboarding experience.


  1. 85% Retention of SIS Coordinators and Registrars
  • Create organizational development strategy for SIS Coordinators and Registrars
  • Draw an overall or individualized development plan that addresses needs and expectations for all Regional Coordinators and campus SIS Coordinators and Registrars
  • Trains on use of tracking mechanisms to help manage around Campus Operations and SIS goals
  • Execute onboarding practices to ensure each new team member is set up for success based on the unique responsibilities of their role.
  • Develop and deliver training on how to properly address employee conflict.
  • Collaborate with IDEA Compensation, IDEA Human Resources and IDEA Human Assets to ensure we have strategies and initiatives in place to sustain our staffing growth.
  • Collaborate with IDEA Human Assets to understand organizational employee job satisfaction results and implement action plans that maximize opportunities.
  • Ensure talent reviews occur with fidelity by delivering training, coaching, and support for in-the-field implementation.


  1. Participants rate training an average of 85% or higher with at least 95% attendance.
    • Lead the design and implementation of a year-long Scope and Sequence Design professional development trainings while integrating IDEA culture, and review and enhance these trainings yearly.
    • Attend state and national conferences to acquire new knowledge and skills and apply to current role.
    • Design sessions on leadership and management topics for HQ Managers and Regional Coordinators
    • Coach facilitators on delivery and facilitation of professional development
    • Collect feedback on sessions monthly, through surveys and debriefings, to improve continuously.
    • Set attendance expectations, track attendance and promptly addresses any attendance concerns.
    • Participate in Design Collaboratives to enhance adult learning design knowledge and skills.
    • Lead Summer and Winter Institutes with agenda and reviewing of training materials.


  1. 100% campuses ready by the first day of school with highest standard of data compliance.
    • Leads efforts to ensure 100% of SIS campus team members are hired, on-boarded and trained.
    • Serves as a liaison with the SIS Data team to define data accuracy requirements.
    • Contribute to a growing culture of analytics to ensure campus, regional, and national staff are working smarter versus harder in identifying root causes behind gaps and meaningful interventions and developing training material.
We look for Team and Family who embody the following values and characteristics:
  • Believes and is committed to our mission and being an agent of change: that all students can get to and through college
  • Has demonstrated effective outcomes and results, and wants to be held accountable for them
  • Has a propensity for action, willing to make mistakes by doing to learn and improve quickly
  • Works with urgency and purpose to drive student outcomes
  • Thrives in a high-growth environment; is comfortable with ambiguity and change
  • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
  • Works through silos and forges strong cross-departmental relationships to achieve outcomes
  • We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students.



Supervisory Responsibilities
  • NA
  • Some travel required



Competencies:
  1. Mission Focus - focuses on IDEA's core purpose of getting all students into college
  2. Record of Results - holds high expectations for self and others to achieve and surpass intended goals
  3. Managing Others to Deliver Results - leads team to achieve measurable and ambitious results
  4. Problem Solving - able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals
  5. Coaching & Developing - develops team through formal and informal methods; makes professional development a top priority
  6. Communication - effectively conveys information using a variety of channels and techniques
  7. Continuous Improvement - proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions

Qualifications:
  1. Education: Bachelor's degree
  2. Experience: A minimum of 2 years in student information systems or similar role with a record of results
  3. Experience: 2+ years developing and delivering training programs


Knowledge and Skills:
  1. Business awareness with working knowledge of Student Information Systems
  2. Ability to lead, motivate and coordinate with a diverse group across regions.
  3. Strong computer literacy, that includes an understanding of Microsoft Office Suite (i.e Word, Excel, PowerPoint).
  4. Strong mathematical skills and the ability to understand and interpret data (charts, graphs, etc.).
  5. Strong organizational, communication, and interpersonal skills.
  6. Excellent oral, written, and presentation skills.
  7. Demonstrates strong problem solving, adaptability and flexibility skills.
  8. Can work independently with little direction.
  9. Can handle stress well to meet time sensitive deliverables.


Compensation:
  • Salaries for people entering this role typically fall between $47,657 and $56,235, commensurate with relevant experience and qualifications. This role is also eligible for a performance bonus based on individual and organizational performance and goal attainment.


IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.

Company

IDEA Public Schools believes that each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to the fastest-growing network of tuition-free, Pre-K-12 public charter schools in the United States. IDEA currently serves nearly 66,000 college-bound students in 120 schools across Texas and Louisiana and is gearing up to open schools in Florida for the 2021-2022 school year.

Interested in learning more about working at IDEA Public Schools? 

Visit us at www.ideapublicschools.org/careers.

Company info
Website
Telephone
956-377-8000
Location
2115 W. Pike Blvd
Weslaco
TX
78596
US

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