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Business Operations Analyst Intern, Operational Excellence - Remote Internship Opportunity

Employer
Northwest Evaluation Association
Location
Portland, OR, US
Salary
Competitive
Description
Internship Descriptio n

Business Operations Analyst, Operational Excellenc e

Note: The engagement will be a remote, part-time (with a flexible schedule), six-month program running from January 2022 through June 2022.

Internship Summary


The NWEA Operational Excellence (OpEx) team supports organizational performance through operational planning, continuous improvement, lean six sigma, CAPA, financial planning and analysis, and oversight of our Quality Management System (QMS). The OpEx Business Operations Analyst Intern will support our QMS through documenting and finding improvement opportunities in critical product and service value chains across the organization. The right intern can engage and communicate with senior leaders and values the relationship between internal performance and service to our partners. We expect the work of this Intern will culminate in a capstone project that will identify all components of our primary service and product value chains.

The Intern will be assigned a manager and mentor to guide their experience. This opportunity will provide the Intern the ability to work with Operational and Delivery Managers across disciplines in a co mpany that
isn't a typical manufacturing organization. Interactions will include leaders in our Content, Engineering, Professional Learning, and other Delivery teams as well as our Chief Operating Officer, VP, Operational Excellence, and other key leaders across the organization.

Responsib ilities
  • Interview leaders and practitioners across all functional areas to record processes
  • Document product and service value chains, primary and supportive contributors, and their processe s
  • Determine ideal method for value chain visualization
  • Coordinate with internal specialists to build a value chain dashboard
Competen cies

  • Instill Trus t : gain the confidence and trust of others through honesty, integrity, and auth enticity
  • Communicate Effectively : develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Customer Focus : build strong customer relationships and deliver customer-centric solutions
  • Drive Results : consistently achieve results, even under tough circumstances
Skills and Abilities
  • Proficiency with Microsoft Office suite including Excel and comfortable with spreadsheets
  • Willingness to be persistent with a keen attention to de tail
  • Excellent interpersonal and communication skills
  • Excitement about our company and mission


Education and Experience
  • Previous job-related experience in a technology environment a plus
  • Full-time student in business, operations management, operational excellence, process engineering or related fields
About Us
NWEA® is a research-based, not-for-profit organization that supports students and educators worldwide by creating assessment solutions that precisely measure growth and proficiency-and provide timely data to help tailor instruction. For more than 40 years, NWEA has developed innovative pre-K-12 assessments, including our flagship interim assessment, MAP® Growth™; our progress monitoring and skills mastery tool, MAP® Skills™; and our reading fluency and comprehension assessment, MAP® Reading Fluency™. Educators trust our professional learning offerings to accelerate student learning and our research to support assessment validity and data interpretation. More than 11 million students in 146 countries use our solutions to support their learning and growth each year.

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