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Donor Relations / Data Entry Administrative Assistant

Employer
Archdiocese of Chicago Catholic Schools
Location
Chicago, IL, US
Salary
Competitive

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Job Details

Position Type:
Pastoral Center/Stewardship and Development

  • Date Posted:
    11/22/2021


  • Location:
    Quigley Center, AOC


  • The Archdiocese of Chicago (AoC) is the third largest diocese in the United States and serves more than 2.2 million Catholics. The Archdiocese, pastored by Cardinal Blase J. Cupich, has more than 15,000 employees across its ministries, including Catholic Charities, the region's largest nonprofit social service agency. The Archdiocese's elementary and secondary schools comprise one of the largest U.S. private school systems.

    Position Summary

    The Donor Relations / Data Entry Administrative Assistant is an integral member of the Stewardship and Development team as they can be the first interaction between a donor or potential donor and the archdiocese. Responsibilities include answering donor calls, responding to inquiries and providing excellent customer service. In addition, this position provides data entry and clerical assistance and support to all fundraising campaigns. Every action and donor interaction is a reflection of the archdiocese. Professionalism, good judgment and organization are essential qualities for this role.

    Duties and Responsibilities
    • Provide excellent customer service. Serve as primary contact for donor phone calls, by resolving inquiries relating to donor accounts promptly and courteously.
    • Draft business correspondence and communicate professionally both verbally and in writing with donors and parishes. Assist with various projects, format and send letters individually and through mail mergers, create reports and proofread publications and documents as necessary.
    • Document donor interactions, track actions taken and follow-up needed in database
    • Collaborate with other staff members to create and maintain a system-wide integration of data.
    • Collect and prepare data for records and reports as needed.
    • Report review, tracking and correcting of information for electronic giving site/database as it pertains to donor accounts
    • Create and distribute documents, including donation goal and over-goal reports.
    • Update and maintain a confidential database of individuals, corporations, foundations, vendors and media contacts.
    • Promptly enter credit card gifts, pledge reversals, pledge increases, billing cycle changes, start and end dates into the database.
    • Maintain and order supplies for Stewardship and Development
    • Collaborate with the Development team on various ad hoc assignments
    • Manage and respond to emails from parishes and/or donors.
    • Create and distribute non-stock acknowledgement letters.
    • Organize and file campaign documents regularly.
    • Attend required meetings and participate as needed.
    • Other duties as assigned
    • Maintain a thorough understanding of the mission, goals, and priorities of the Stewardship and Development office.


      Requirements:
      Education Preferred:
      • Bachelor's degree from an accredited institution of higher education.

      Experience preferred:
      • Professional experience in a fundraising environment.

      Skills Required:
      • Ability to read, write and speak fluently in Spanish
      • Ability to communicate professionally via telephone and in writing
      • Strong organizational and planning skills
      • Demonstrated customer service capabilities
      • Process-oriented with strong critical thinking skills
      • Ability to handle multiple responsibilities at the same time.
      • Fluency in Microsoft Office (Outlook, Word, Excel), data entry and database management

      Skills Preferred:
      • Ability to read, write and speak fluently in Polish

      Personal Traits:
      • Strong work ethic, enthusiasm and confidence.
      • Affinity with the overall mission of the Archdiocese of Chicago.
      • Must demonstrate understanding, respect, and support for Catholic Church teaching, mission and values.
      • Hiring consideration may be given to candidates who are Catholic

      The Archdiocese of Chicago is in the midst of exciting changes as we renew our local Church. With a variety of opportunities to contribute your professional talents and experience, we invite you to consider any of our current openings at archchicago.org/careers. We offer competitive salary and benefit packages, as well as opportunities for professional and personal growth and development.

      Company

      The Archdiocese of Chicago School System is the largest Catholic school system in the United States. It is the largest private school system in the country. It serves the city of Chicago as well as Cook and Lake Counties, has approximately 70,000 students in its approximately 200 schools.  The AOC schools have been the recipient of the greatest number of Blue Ribbon Awards of any school system in the nation. Our Catholic Schools are a living response to the church’s mission and they work with parents/guardians as partners in the academic education and faith development of their children. AOC Catholic Schools are accredited by the Archdiocese and the State of Illinois.

      Company info
      Website
      Telephone
      312-534-5231
      Location
      835 N. Rush
      Chicago
      IL
      60611
      US

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