National Heritage Academies (NHA) is seeking to hire an individual who is in process of obtaining/has obtained a bachelor's degree in Information Technology or a related field. This is a part-time on-site temporary technical support role that will be based in Canton, MI providing technical support at Canton Preparatory High School. The Technical Support Temp will be responsible for assisting with technical issues at our schools and assisting with technology deployment. Qualified candidates will display a strong sense of motivation to put their educational knowledge to use in a fast-paced professional environment. The preferred candidate will be able to commit to working an average of 20-25 hours per week.

About Us

NHA is a charter school management company that operates 90 schools across nine states serving over 60,000 students in Kindergarten through 12th grade. Founded in 1995 and based in Grand Rapids, Michigan, NHA is one of the nation's leading for-profit charter school management organizations.

NHA's system of schools is designed to eliminate the achievement gap and provide a public school choice to families so their children are prepared for success in high school, college, and beyond. With a commitment to hard work, good citizenship, and personal responsibility, students experience a safe, secure learning environment where achievement thrives. A passion and dedication to the mission of serving children and partnering with communities to provide an excellent educational experience permeates the culture of our organization.

Your Role

• Respond to technical support requests (telephone, email, face-to-face).
• Solve technical issues using remote management tools and best-practice procedures.
• Documentation and recording of solutions to assist with knowledge transfer.
• Assist with deployment of technology.
• Assist with a variety of technical projects as needed.
• Assist students and team members with computer issues and conduct repairs, as necessary.
• Able to run and terminate network wiring.

Requirements

• Pursuing Bachelor's Degree in Information Technology.
• Ability to explain technical concepts to non-technical people.
• Strong verbal and written communication skills.

To learn more about our core values, please click here .

National Heritage Academies is an equal opportunity employer.