Technician I , Audio Video Support

Employer
Spring ISD
Location
Houston, TX, US
Salary
Competitive
Closing date
Nov 22, 2021

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Job Category
Support Staff, Computer / IT
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Job Details

Position Type:
CLASSIFIED/TECHNOLOGY

  • Date Posted:
    10/18/2021


  • Location:
    ADMIN BLDG 1 (GMA)


  • Days Per Year: 226
    Min: $43,435

    JOB TITLE: Technician I - Audio Video Support

    REPORTS TO: Campus Support Manager

    WAGE/HOUR STATUS: Exempt

    PRIMARY PURPOSE

    The Technician I / Event Audio Video Support provides support for all hardware, software and infrastructure at high school, middle school and elementary campuses. In addition, the position will provide Audio/Visual and technology support to District special events.

    All employees of SISD are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students and drive continuous improvement.

    QUALIFICATIONS:

    Required:
    • Bachelor's Degree or equivalent combination of relevant education and/or experience
    • Two years' experience with personal computers using Windows operating systems, Chrome, Google Apps for Education, and Microsoft Office
    • Reliable transportation for traveling to assignments within the Spring ISD district
    • Willing to work nights and weekends to support district special events
    Preferred:
    • Four years' experience with network and desktop administration
    • Experience using ServiceNow

    SPECIAL KNOWLEDGE/SKILLS:
    • Broad knowledge of computer hardware and software applications
    • Ability to detect, analyze and resolve technical or technology related problems
    • Ability to operate and troubleshoot Audio Video equipment
    • Excellent organizational, communication and interpersonal skills

    MAJOR RESPONSIBILITIES AND DUTIES:
    • Support staff and students in a centralized call center
    • Support hardware, software and network connections at schools and administration buildings
    • Consult with customers on AV requirements
    • Provide A/V and technology support for district special events
    • Install end user hardware, software, and upgrade
    • Assist end users to resolve problems with hardware and software
    • Assist in the deployment and support for hardware and software
    • Assist in major computer projects
    • Troubleshoot hardware and software problems
    • Complete work orders and enter resolution in the work order management system
    • Direct the work of student helpers
    • Provide support to Campus Technology Specialists
    • Perform all other duties as assigned.

    WORKING CONDITIONS:

    The usual and customary methods of performing the job's functions require the following physical demands: physical mobility, standing, prolonged sitting and use of a computer, some lifting, carrying, pushing, and/or pulling. This position will also require traveling within the district. Mental demands: Ability to solve problems and deal with a variety of situations; Interface with all levels of leadership, dynamic environment with changing priorities and occasional irregular hours. Ability to be effective in both oral and written communication and the ability to maintain emotional control under stress.

    The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

    For more information on this position, please read the full description document.

    Company

    The Spring Independent School District serves over 35,000 prekindergarten through 12th-grade students in a diverse district located 20 miles north of central Houston.

    Guided by its strategic plan, Every Child 2020, the district is preparing students for success in college, career and life. With literacy as the foundation for learning across all grade levels, the district offers academic programs that meet the needs of all learners. From high-quality early childhood programs to college preparation courses and career pathway exploration, there are programs and services designed to meet the needs of every Spring ISD student.

    The district takes pride in always improving and evolving, including strengthening and expanding its special education and gifted and talented services as well as its award-winning performing and visual arts program to serve even more students.

    • In addition to bilingual instruction and English as a Second Language programs, which have been well-established for many years, the district has added a dual language program at three elementary schools.
    • An array of extracurricular opportunities, including UIL 16-6-A athletics and nationally recognized JROTC programs encourage students to explore and pursue their interests.

    The district currently has 38 campuses that include 26 prekindergarten through 5th-grade elementary schools, seven 6th- through 8th-grade middle schools and five 9th- through 12th-grade high schools. That number will change soon with the construction of several new facilities – including two middle schools, three ninth-grade centers and a state-of-the-art stadium that will serve the entire district – all funded by a bond referendum approved by voters in 2016.

    Find Us
    Website:
    Telephone
    2818916050
    Location
    16717 Ella Blvd.
    Houston
    Texas
    77090
    US
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