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Director of Student Development

Employer
Fusion Academy
Location
Santa Barbara, CA, United States
Salary
Competitive

Job Details

About the Organization

Fusion Academy is a revolutionary alternative, accredited private school for grades 6-12 that offers a fully individualized classroom: one student, one teacher. As the nationwide leader in one to one schooling, Fusion Academy has campuses throughout the country.

Every student at Fusion is unique - some students are accelerated learners; some need flexible scheduling; and others have special learning needs due to attention challenges, learning differences, or social and emotional difficulties. No matter why students come to Fusion, our model is simple - through compassion and acceptance, Fusion students learn on their terms, on their schedule, and in their learning style.

Our model is a unique academic program offering services year-round on a rolling admissions basis. Our environment is highly personal and socially inclusive. Equal emphasis is placed on students' emotional well-being as it is on academic achievements. In addition to full time enrollment, students at Fusion Academy may take a class for credit or enroll in our tutoring/mentoring program.

The Fusion culture offers a special place to work, teach, and learn. Fusionites are a special brand of educators--they are creative, passionate, embrace change, and have fun! They communicate honestly and with compassion to both students and colleagues. People join the Fusion family for more than just a paycheck; they seek to work with peers who share these values. And because Fusion is growing rapidly, we offer considerable opportunity for career advancement throughout the country.

Pay Range

Location

Santa Barbara

Description

Position Summary:

The Director of Student Development provides a celebrity experience for all stakeholders through the upkeep of the Fusion Flex campus, including administrative support, managing correspondence with students, parents, and professionals, supporting the student journey and overal experience through contracting and scheduling, maintaining data and resources, monitoring state compliance requirements, and upholding campus safety.

Your Day to Day:
  • Create Raving Fans out of your students, parents, teachers, and professional community
  • Provide a celebrity first impressions and ongoing celebrity experience for all stakeholders on campus
  • Create and maintain relationships with all staff and students by being a warm, welcoming presence at the front desk to any and all visitors, students, or staff
  • Understand the overall process and contribute to strong enrollment success by providing a celebrity experience for potential, incoming and existing families during the enrollment and reenrollment process
  • Salesforce Management & Enrollment support
  • Manage student/staffs schedules
  • Communicate scheduling changes, when applicable
  • Input all client information from contract and cumulative file into the student profile
  • Send cumulative file request to prior FT student's school
  • Verify receipt of cumulative file - upload copy of transcript to Genius
  • Processing payments: cash, check scanning, credit card processing into parent portal
  • Maintain client status (active, graduated, transferred) and status type (FT, TM, CFC) in student information system/Genius
  • Request and maintain cumulative records files for students following published protocol
  • Request and maintain annual audit of student immunization records using Genius student file and following state protocol
  • Ensure that the phone is answered 100% of the time in a quick, warm, and upbeat manner during regular school hours
  • Answer and genuinely communicate parent's and professional's top 20 most frequently asked questions regarding Fusion
  • Maintain phone mailbox system/outgoing messages - including updating outgoing message when staffing or seasonal changes occur
  • Field parent calls on student absences and support the resulting internal communication (schedule, alerts)
  • Complete the Inquiry Form with all pertinent information for any new prospective students and input into Salesforce
  • Maintain campus aesthetics, organization, and cleanliness - follow the guidelines in Fusionology for school environment and work with Head of School to submit any facility requests needed
  • Check school outlook calendar daily for special visitors and add them to the welcome chalkboard
  • Create and maintain a relationship with all students, staff, and parents at school
  • Manage correspondence with parents and professionals
  • Set up and maintain postage machine
  • Mail packages using approved mailing services
  • Update and maintain the campus calendars (Outlook, website, printable for parents) with school-specific events including student fun events, local school district nuances - holidays, finals
  • Partner with and support DO with sending brochures and packets to new inquiries-both parents and professionals-with all Fusion programs represented, a personal note, and the business card of the appropriate follow-up contact (HOS, DO, etc.)
  • Responsible for checking the school specific email account on a daily basis and forwarding emails to the appropriate personManage email contact lists and correspondence through Pardot
  • Send out campus newsletter and email updates to current Fusion students using Pardot
  • Maintain student profile records (Canvas) with most recent parent contact information
  • Resource Management & Graduation support
  • Assist in graduation preparation
  • Manage the student and staff ID process
  • Order and stock all office and academic supplies
  • Order and stock staff room staples including coffee and tea options for visitors
  • Order business cards for all staff
  • Copier upkeep - reading and posting meter, ordering and installing toner, etc.
  • Maintain library system and order books as needed
  • Maintain a stock of additional staff computers as replacement issue new computers to all incoming staff, and order new computers as needed
  • Keep all necessary school and marketing supplies in stock by maintaining inventory and proactively ordering through the defined Fusion procurement process
  • Support state compliance requirements and campus safety
  • Maintain updated records in the student information system (Genius) for emergency contact to be accessible in case of emergency
  • Maintain updated sign-in/sign-out form and enforce student sign-in/sign-out procedures
  • Be an integral part of the Crisis Management team - position/role to be determined by campus
  • Manage student medication needs - maintain medication log, secure storage, permissions on file
  • Participate in leadership meetings to support administrative and campus needs
  • Assist teachers, parents, and administration in adjusting and maintaining the master schedule
  • Help staff navigate company systems and processes including training staff on IT orientation - computer logins, Outlook, Source
  • Train staff on expense report reimbursement (mileage, out-of-pocket expenses)
  • School Event Support (collaborate with DO for major campus events)
  • Achieve 80% or higher PSI and NPS on the parent satisfaction surveys
  • Always provide a celebrity experience for the students, parents, outside professionals, staff, and teachers that you serve


Description:

The Diretor of Student Development is in charge of managing the operational elements of the student experience from initial enrollment through graduation. The Director of Student Development is a robust role serving both guidance and business capacities. This requires skills in counseling, customer service, sales, report interpretation, and data entry. Candidate must have a minimum of a bachelor's degree. A candidate with college or guidance counseling experience is preferred. This person should have knowledge of middle school and high school education. This person also needs to have strong communication skills and an ability to learn new systems quickly. Our ideal candidate is an outgoing, well-organized individual who is eager to work in a highly dynamic, energetic school setting.

Position Requirements

Required Education and Experience:
  • Minimum of a Bachelor's degree is required.
  • A background in education or guidance counseling is preferred.
  • Patience and a problem-solving approach to issues.
  • Working knowledge of high school graduation requirements.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.

Number of Openings

1

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Exempt
This position is currently accepting applications.

Company

Fusion Academy is a national network of private schools with just one teacher and one student in every classroom serving grades 6-12 . When you step on one of our campuses, you’ll immediately feel the Fusion difference. We intentionally hire people who are passionate about education, have fun, enjoy collaborating with their teammates, and want to change the world through education. Just like we want each of our students to feel like they are part of the Fusion family, we want each of our staff members to feel they fit at Fusion.

Company info
Website
Telephone
616-301-1221
Location
72 Monroe Center Ave SE
Grand Rapids
MI
49503
US

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