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School Operations Manager - Camden

Employer
KIPP Team & Family
Location
Camden, New Jersey, United States
Salary
Competitive
Company Description

About KIPP New Jersey

KIPP New Jersey is part of the nationally recognized "Knowledge Is Power Program" network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark's South Ward as a single class of 80 fifth graders and has since grown to educate 7,035 students in grades K-12 across 15 schools in Newark and Camden. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals.

By 2025, KIPP New Jersey will have fifteen schools in Newark and five in Camden providing a world-class education to over 10,300 students. To learn more, visit www.kippnj.org .

Job Description

The SOM manages student information systems, student and family records and compliance, student recruitment, registration, attendance, and enrollment while delivering excellent communication and customer service to families and visitors. The SOM creates, owns, and executes on projects in support of key responsibilities and school-wide operations.
  • Attendance:
    • Develop and implement incentive and intervention systems to increase student attendance.
    • Make daily attendance calls to absent students and support family concerns as needed to successfully reach families and impact attendance.
    • Track student attendance to maintain high data accuracy and high student attendance.
  • Student Registration:
    • Coordinate all activities related to student registration, transfer, withdraws, maintenance of student records, and family engagement and report to inquiries regarding registration and student records.
  • Student Records:
    • Manage and maintain progress reports (such as report cards, attendance, behavior reports), including printing, distributing, and archiving.
    • Manage administrative responsibilities including preparing and maintaining student files and generating progress reports and transcripts.
  • Enrollment:
    • Manage enrollment processes for all new students including publicizing and attending student recruitment events.
    • Also, manage collection of all compliance documents and enrollment files for incoming, current, and transferring students and work with regional offices to ensure enrollment records are accurate and up to date.
  • School Operations Projects:
    • Manage the following systems: student transportation, student data on Student Information System (SIS), collection of nutrition documentation, testing, main office management, supply management, family surveys, and other operations projects.
  • Communication:
    • Serve as liaison between parents, students, and staff with exemplary customer service skills in order to actively engage and build relationships with stakeholders.
    • Provide Spanish translation support to our Latinx families and community members.


Qualifications

Must Haves:
  • Bachelor's degree from an accredited institution
  • Proficient in Spanish
  • Proficient in Microsoft Office, specifically Excel
  • Database management and reporting
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Strong organization skills and meticulous attention to detail
  • Superb customer service skills and love and support for families and children
  • Demonstrated ability to work with a team on collaborative projects
  • A track record of driving results and achieving goals
  • Ability to remain calm and solutions-oriented in high-stress situations.
  • Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful
  • Ability to proactively problem solve; anticipate challenges before they occur
  • Ability to identify inefficiencies and generate creative solutions
  • Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity

Nice-to-Haves:
  • Previous experience in a customer service-oriented role
  • Previous experience in an educational or non-profit setting


Additional Information

Compensation & Benefits

In addition to a competitive salary, KIPP NJ offers a full comprehensive benefits plan, including health care, retirement, an optional subsidized wireless plan through Verizon, a school laptop and transportation benefits for TEAMmates commuting into New Jersey from the Philadelphia area.

KIPP New Jersey | KIPP Miami is an equal opportunity employer

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