Technology Implementation Specialist

Information Technology

Other - Position - Non-Certified

Job Number : 4600235268

Start Date :

Open Date : 09/01/2021

Closing Date : 11/30/2021

The Technology Implementation Specialist is responsible for providing technical support to central office end-users and school-based staff, including counselors, social workers, principals, and teachers. The Specialist will support the Student Services System Administrator and the Director, Data Warehousing and IT Operations. As a member of the Office of Information and Technology, the Specialist reports to the Director of Data Warehousing and IT Operations.

Reports To : Director ? Data Warehousing and IT Operations

Salary :
Salary Plan: Support Non-Exempt Level 13 Starting Salary $53, 166

FLSA Status: Non-Exempt

Work Year: 12 Months

Qualifications :
- A high school diploma or equivalent work experience in the education field
- Minimum of three years experience in an education environment, with a solid understanding of the application of educational technology by school personnel.
- Ability to cultivate relationships with culturally, educationally, and racially diverse internal and external customers.
- Ability to work independently and collaboratively while under pressure with multiple competing deadlines
- Ability to exercise a high degree of confidentiality, professionalism, poise, tact, and diplomacy to accomplish objectives.
- Ability to innovate, research and think creatively.
- A capacity to solve problems, to stay organized and manage multiple priorities.
Excellent verbal and written communication skills.
- Knowledge of School-based personnel job duties
- Demonstrated proficiency in MS Word, Excel, Outlook, and PowerPoint,

Residency Requirements : City of Pittsburgh Residency Required

Essential Job Functions :
- Provide Tier 1 expert level support to end-users of eSchoolPLUS SIS
- Provide Tier 1 expert level support to all Naviance and Student Information System end-users (i.e., Counselors, Nurses, Teachers, SDSSs)
- Provide support to end-users of Power Schools technology
- Provide usernames and credentials to end-users
- Assist in the editing PowerPoint presentations used for professional development (Webinars)
- Effectively communicate, both orally and in written form, with all levels of personnel
Perform work assignments by using the following technology daily: MS Word, Excel. MS Teams and PowerPoint
- Perform other related duties as required

Additional Job Information :
At the Pittsburgh Public Schools (PPS), we aspire to be one of America's premier school districts, student-focused, well-managed, and innovative. Working at PPS represents a unique opportunity to be at the forefront of innovation.

The Pittsburgh Public Schools (PPS) does not discriminate on the basis of race, color, age, creed, religion, gender (including gender identity or expression), sexual orientation, ancestry, national origin, marital status, pregnancy or disability in its programs, activities, career and technical education programs or employment and provides equal access to the Boy Scouts and other designated youth groups. It is the policy of the Pittsburgh School District to make all services, programs and activities available and to provide reasonable accommodations to persons with disabilities. Please make requests for accommodations at least 72 hours before the scheduled event. For more information regarding accommodations, civil rights grievance procedures, please contact Employee Relations, Office of Human Resources, 341 S. Bellefield Ave, Pittsburgh, PA 15213 or 412-529-HELP (4357).