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School Computer Technician

Employer
Hamilton County Department of Education
Location
Chattanooga, Tennessee, United States
Salary
Competitive

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Job Details

Additional Locations

Overview

The purpose of this job is to provide computer technical support, training, information, and assistance to school staff.

Responsibilities

  • Acts in a professional, respectful, and welcoming manner at all times.
  • Creates a customer-focused climate and provides quality services and support to school and other stakeholders.
  • Complies with applicable district, state, and federal codes, laws, rules, regulations, standards, policies and procedures.
  • Installs district approved hardware and software with assistance from Central Office IT Department if needed.
  • Troubleshoots, analyzes, diagnoses, and works to resolve/repair problems involving hardware, software, peripheral, or network problems; monitors/tests equipment operations; seeks assistance/support from Central Office IT Department if needed.
  • Trains school staff one-on-one or in groups in how to use technology devices and software. Provides technology support as needed in the classroom.
  • Sets up computer security measures in accordance with established protocols. This includes but is not limited to resetting passwords and disabling lost or stolen devices.
  • Maintains current inventory records for computer hardware, software, and related components; stores and tracks computer equipment not being used.
  • Disposes old equipment no longer usable in the school in accordance with established protocols.
  • Communicates through the proper channels to keep supervisor and other appropriate personnel informed of impending problems or events of unusual nature.
  • Creates help desk tickets as needed.
  • Follows established procedures for ensuring assigned areas are safe.
  • Works collaboratively with school staff, students, parents, and other stakeholders.
  • Attends work and arrives to work on time.
  • Maintains confidentiality.
  • Adheres to the Teacher Code of Ethics as defined by Tennessee Law.
  • Attends meetings as required.
  • Prepares or completes various forms, lists, reports, correspondence as required. Maintains logs/documentation of work activities, computer operations, system modifications, maintenance activities, installations, and other activities; documents status of repairs.
  • Performs general/clerical tasks, which may include answering telephone calls, typing documents, making copies, sending/receiving faxes, filing documentation, processing incoming/outgoing mail, or running errands.
  • Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; operates general office/school equipment.
  • Monitors inventory of equipment and supplies; ensures availability of adequate materials to conduct work activities; initiates requests for new/replacement materials.

Qualifications

High school diploma or GED supplemented by vocational/technical training in computer hardware/software operations required. One (1) year previous experience and/or training involving computer hardware maintenance preferred. One (1) year previous experience working in a school environment preferred. Basic working knowledge of and experience with Microsoft and Apple preferred. Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

  • Ability to communicate effectively verbally and in writing.
  • Ability to use technology devices to complete essential functions of job.
  • Ability to perform addition, subtraction, multiplication, and division. Ability to calculate decimals and percentages.

Education Requirement

High School Diploma/GED
Years Experience Requirement

Company

Hamilton County Schools, located in beautiful Chattanooga, TN, is hiring, supporting, and retaining outstanding top teaching talent. We are the fastest improved district in Tennessee and have a goal to become the best. With nearly 80 schools located in urban, rural, and suburban communities, we are confident that you can find your place in Hamilton County.

Why Join our Team?  

New Teacher Support: With our progressive three-year induction program for new teachers, you will have the following supports: 

  • New Teacher Academy 
  • First Year Mentor & Supportive Professional Development 
  • Whole-Teacher/Well-Teacher (wellness & mindfulness training) 

Leadership Opportunities: Grow your career with Hamilton County Schools, no matter your professional goals: 

  • Train to become a mentor teacher or professional development presenter
  • Obtain your National Board Certification and get a $4,000 salary increase 
  • Apply for leadership pipeline programs for instructional coaching or administration 
  • Be a part of innovative programs that are unique to Hamilton County like Teacherpreneur and STEM Fellows
  • Travel the world as a Fund for Teachers recipient

Experience all Chattanooga has to offer:

  • Chattanooga has a metro area of 500,000 people - not too big and not too small - and under two hours from Nashville, Atlanta, Knoxville, and Birmingham
  • Award-winning city for outdoor activities, music, art and culture
  • 25 + local music, art, and food festivals every year

We are seeking teaching candidates who are:

  • Committed to high academic achievement and high expectations for all students
  • Able to be a positive team-player and communicate effectively with colleagues, supervisors, students, and families
  • Open to being coached and receiving feedback in order to advance learning and growth for students
  • Experienced in high-need or Title-I School settings. Experience with English Language Learners is a plus.
  • Professionals with high personal standards and integrity

Compensation & Total Rewards 

  • Competitive salary range commensurate with experience
  • Comprehensive benefits package includes multiple health insurance options, vision, dental reimbursement, short and long-term disability, life insurance, on-site clinics, and a wellness program 
  • Childcare for Hamilton County teachers available in multiple schools 
  • Competitive retirement plans through Tennessee Consolidated Retirement System, including a hybrid 401k and pension plan. In 2018, TCRS was ranked in the top four best funded State Pension plans by the Pew Charitable Trust. 

About Hamilton County Schools

 Hamilton County Schools, located in beautiful Chattanooga, TN, is the fastest improving district in the state of Tennessee. We believe in success for all students and are dedicated to helping all students succeed to their highest potential.  With nearly 80 schools located in urban, rural, and suburban communities, we are confident that you can find your place in Hamilton County.

Who we serve: Hamilton County Schools serves over 42,000 students across our diverse county in urban, rural and suburban communities. Our families speak 125 languages and approximately 8.5% of our students are English language learners.

Our results: The state of Tennessee has recognized Hamilton County as an “Advancing” school district.

A few of our recent achievements include:

  • #2 out of 146 districts in the state of Tennessee for student growth and a Level 5 district for 2018-2019
  • 45 Level 5 schools and 32 reward schools
  • 16 Volkswagen E-Labs - the highest concentration of fabrication labs of any district in the US or abroad
  • Milken Award winning teacher; State Principal of the Year (2017)
  • 13 High Schools with over 18 Future Ready Institutes
Company info
Website
Telephone
4234987048
Location
3074 Hickory Valley Road
Chattanooga
TN
37421
US

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