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Network Support Specialist I, II, or III

Employer
Zuni Public School District
Location
Zuni, NM, US
Salary
Competitive
Position Type:
Technology/Network Specialist

  • Date Posted:
    5/28/2021


  • Location:
    Zuni Public School District


  • Job Description

    Position: Network Support Specialist I, II, or III
    Reports to: Technology Supervisor
    Site: District-wide
    FLSA Exempt: Non-Exempt
    Contract Length: 12 month/261 days
    Salary Range: $35,233 to $57,983 depending upon experience and education

    Purpose:
    Under the general supervision, design, install, and support local area and wide area networks including the installation of both networked and stand-alone computers.

    Minimum Qualifications:

    LEVEL I
    • Must have two years' experience in a network environment; with at least one year specifically related to one of the district's network systems.

    LEVEL II
    • Associate's Degree in computer related field (preferred) with one-year experience in working in a network environment comprised of multiple users and equipment.
    • Education may be substituted on a year-to-year basis with at least three years' direct experience in two of the district's network systems. Any valid job-related certification or training will be considered for substitution for years of experience or education requirement.

    LEVEL III
    • Bachelor's Degree (preferred) or Associate's Degree in Information Systems is acceptable with at least two (2) years of experience working in a network environment.
    • Three (3) years of experience working in a network environment comprised of multiple users and equipment. Education may be with at least (5) years' direct experience in all of the district's network systems.

    AND
    • Valid NM Driver License with a clean driving record; Knowledge of computer systems, including data bases, networking and systems and educational programs; Ability to communicate effectively with all levels of school system staff;
    • Must have organization and time management skills;
    • Be flexible and able to prioritize tasks;
    • Perform work while under pressure;
    • Maintain accurate and detailed records when needed and/or required;
    • Work independently with very little supervision;
    • Must be willing to keep up on latest technology by attending training.


    Essential Duties:
    • Install and maintain network hardware, setup, test and maintain applications on file servers and stand-alone PCs
    • Assist in the design and maintenance of district database.
    • Monitor disk space and make appropriate recommendations.
    • Ensure that latest network patches are installed and operational; create and assign passwords;
    • Monitor files servers, workstations, and printers for software and hardware problems;
    • Install and evaluate new software and the district's student information system;
    • Oversee, install, setup and maintain the district-wide area network and wireless networks including but not limited to protocol configurations, installation, and configuration of routers, switches and troubleshooting connections;
    • Setup, schedule and monitor system backup and restoration;
    • Provide technical support and problem solving for schools: answer questions, act as a liaison with software manufacturers;
    • Provide technical support and maintenance for the district-wide Network, Teradon system, security cameras and phone system.
    • Assist with configuration of PCs for district wide use.
    • Assist with questions and necessary training and support for all technology needs;
    • May be required to perform other related functions as assigned by the Technology Supervisor;
    • Other duties as assigned.

    Physical Functions:
    • Stand, sit, walk, bend, and lift up to 20 pounds on a frequent basis, may lift up to 150 pounds with the help of another employee; load and unload trucks;
    • Must have foot, hand and eye coordination for operating computer equipment, sound/recording equipment, security cameras, and driving;
    • Walk on even and uneven surfaces both indoors and outdoors;
    • Exposed to various degrees of noise, temperatures and weather,
    • Exposed to electrical cords and equipment;

    Mental Functions:
    • Must be able to work under pressure of deadlines, interruptions and troubleshooting problems;
    • Must be able to make sound decisions and demonstrate knowledge of computer issues;
    • Must be able to deal with employees, students, and the community in such a way
    • to maintain their goodwill;
    • Must be able to respond appropriately to supervision and accept recommendations;
    • Must be able to communicate both orally and in writing.

    Essential Equipment:
    • Office equipment to include: phone, fax, computer, servers, laptops, tables and other devices, calculator, printer, scanner; digital and or security cameras;
    • Operate various vehicles; hold a valid driver's license

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