Tacoma Public Schools

Expected Start Date: June 1, 2021, as soon as possible

FTE: .800

Hours per day: 6.5 hours Monday - Thursday and 6 hours Friday; 32 hours per week

Salary Level: OP5 $23.81 - $28.95 DOE

Union/Days per year: Office Professional, 260 work days, 12 month

Benefits: This job has the full range of benefits offered by Tacoma Public Schools.

Additional Information: Salary placement is based on verifiable LIKE work experience.

Summary:
This position monitors the automated substitute system and performs data-entry, telephone communication, and other duties in support of substitute services.

Responsibilities:
1. Monitors the automated substitute system to ensure appropriate coverage.
2. Receives and places phone calls to coordinate additional substitute coverage needs; recommends solutions to problematic coverage situations.
3. Responds to telephone and in-person inquiries regarding the automated substitute system coverage and procedures; provides information and assistance to staff and administrators.
4. Performs various data entry activities such as enrolling new substitutes, updating substitute profiles, entering staff changes, and related transactions.
5. Assists in preparation, issuance, and return of continuing employment letters and other correspondence and information.
6. Conducts orientation for new classified substitutes and provides SubFinder training as assigned.
7. Provides input on substitute procedures and assists in development of various substitute forms and related information.
8. Ensures timely completion of appropriate paperwork for substitute assignments that require individualized accounting such as, extra-help assignments and coverage for vacancies.
9. Processes reports and issues daily notification to schools of substitute assignments.
10. Assists in data collection processes to secure and enter accurate and timely information into the SubFinder database such as employee work schedules.

OTHER JOB DUTIES

1. Prepares and presents periodic status reports for supervisor on work being performed in the position.
2. Maintains knowledge and skills needed for success in the position by participating in training or other professional development activities as needed or as assigned.
3. Performs as backup for Lead Substitute Specialist during absences; performs related duties as assigned.

Minimum Qualifications
Other information:
Education and Experience
High school graduation or equivalent with three years of increasingly responsible computerized data management systems experience; or any combination of experience and training which provides the applicant with the knowledge, skills, and ability required to perform the work.

Knowledge Skills and Abilities
Knowledge of general office and record keeping procedures.
Skill in obtaining, clarifying, and exchanging information.
Data entry skills with speed and accuracy.
Skill in telephone techniques and etiquette and in providing quality customer service.
Ability to operate a personal computer with word processing and proprietary HR system applications.
Ability to multi-task.
Ability to work under pressure of deadlines.
Ability to resolve problems.
Ability to keep accurate records.
Ability to maintain excellent personal attendance.
Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural setting.
Ability to maintain confidentiality.
Ability to participate as a team member.

Required Licenses/Special Requirements
None

Working Conditions
Fast paced office environment; confined to work station for prolonged periods; experiences frequent interruptions; required to report to work before building opens or security is available; experiences prolonged exposure to video display; required to deal with upset staff.

Job Locator Number: D0520

This job description is not an employment agreement or contract. Tacoma School District administration has the exclusive right to alter this job description at any time without notice. The statements contained herein reflect general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.

Tacoma Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator: Lisa Nolan, 253-571-1252, lnolan@tacoma.k12.wa.us; Title IX Coordinator: Eric Hogan, 253-571-1191, ehogan1@tacoma.k12.wa.us; and 504 Coordinator: Elementary, Elise Friedrich-Nielsen, efriedr@tacoma.k12.wa.us, 253-571-1096; Secondary, Cari Ake, cake@tacoma.k12.wa.us, 253-571-1225. Address: P.O. Box 1357, Tacoma, WA 98401-1357.

HRInfo@tacoma.k12.wa.us, (253) 571-1250