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[Summer Start] Director of School Operations

Company Description

About KIPP North Carolina
In 2020, KIPP Eastern North Carolina (KIPP ENC) and KIPP Charlotte took the first steps to begin to merge and form KIPP North Carolina Public Schools (KIPP NC). Starting in July of 2021, KIPP NC will be a network of eight high-performing, college-preparatory public charter schools providing an academically rigorous and joyous school experience to more than 3,500 students in grades K-12 in Charlotte, Durham, Gaston, and Halifax. Additionally, KIPP NC will support several thousand alumni on their journey to and through high school, college, and career.
Our History
KIPP NC will build on a rich tradition of academic excellence and relentless fight for social justice present from the founding of both KIPP ENC and KIPP Charlotte. KIPP ENC is the second oldest KIPP region in the nation. In its 20 years of operation, KIPP ENC has been a cornerstone for students and families in rural Gaston and Halifax, operating two primary schools, two middle schools, and one high school. Over the past five years, it grew to serve even more students by opening up a middle school in Durham, an urban center in the center part of the state. KIPP Charlotte, which grew out of the strong traditions and academics of KIPP ENC, has supported students and families for the past 13 years, operating one primary school and one middle school in the largest city in North Carolina.
Our Commitment to Anti-Racist and Inclusive Schools
KIPP North Carolina will build upon the successes and experiences of KIPP ENC and KIPP Charlotte to provide inclusive school environments and an educational program that will enable our students to lead full lives and equip graduates to be future leaders and agents of change in North Carolina and beyond. KIPP NC also will continue to engage in direct, anti-racist work, and it will contribute meaningfully to the dismantling of structures of inequality within our organization, schools, and classrooms. KIPP NC will be committed to expanding our efforts to embed anti-racism in all of our activities and engagements within our classrooms and schools, across our organization, and throughout the State of North Carolina. All of this will be in a tireless effort to create classrooms that are homeplaces for our students, places where they feel safe, loved, validated, seen, and heard, places where all their beautiful identities will be affirmed and celebrated, and places where they will learn the academic knowledge and skills needed for college, career, and beyond.

Job Description

The Role
Reporting to the Principal and accountable to the Regional Director of School Operations (RDSO), the Director of School Operations (DSO) is a senior, school-based leader who oversees all operations functions necessary to run a high-performing school. This includes budgeting, purchasing, facilities, food services, transportation, technology, student recruitment, student data, regulatory compliance, and academic operations support. The DSO serves as a key member of the school's Leadership Team, ensures that the school's operations meet high standards of operational excellence, and enables instructional leaders and staff to focus on driving strong student achievement outcomes.
KEY RESPONSIBILITIES
School Operations Leadership & Operations Team Management
  • In partnership with the Principal and the RDSO, develops the school-wide operations vision that supports and operationalizes the academic and cultural vision of the school
  • Hires, manages, coaches, and develops school operations team members (including front office staff and vendors) and holds them accountable to goals and outcomes
  • Serves as the primary point of contact for the KIPP NC Central Office, collaborating with teammates across the region to build scalable, region-wide systems, policies, and procedures
Finance & Purchasing
  • Works closely with the Principal to actively manage the school budget throughout the year
  • Manages the school purchasing process by establishing clear systems for staff to request items, placing orders with vendors, tracking delivery, and coding and submitting purchases orders, invoices, and reimbursement requests; approves school purchases under a specific financial threshold
  • Serves as the first school-based point of contact regarding finance and works with regional Finance team to ensure financial compliance and reporting
Facilities & Maintenance
  • In partnership with the Director of Facilities & Real Estate at the Central Office, oversees most facilities issues, including maintenance, managing staff/vendors, aesthetics, shared space agreements, and campus safety
  • Regularly conducts facilities walkthroughs and liaises with custodial staff/vendors to ensure that the facility looks the best it can
  • Ensures that the main office is neat, organized, welcoming and has all important parent facing materials
Student & Family Services (School Ops; Communications; Field Trips/Events)
  • Serves as the eyes and ears of the school to ensure that all school operations run seamlessly each and every day, proactively problem solving and developing systems where needed
  • Oversees all aspects of food service, including quality, managing staff/vendors, meal tracking, compliance, and meal delivery
  • Oversees all aspects of transportation including, arrival and dismissal procedures and setting and managing staff duty schedules
  • Owns logistics of communications and external relations through family letters, weekly staff notes, surveys, and visitors
  • Owns all logistics (e.g. transportation, lodging, meals, staffing plan, etc.) of all off-site field trips and all on-site special events (Report Card Nights, Performances, Graduation, staff celebrations, etc.)
  • Serves as point person for hosting visitors on school tours
Technology & Equipment
  • Ensures that students and staff have access to needed technology and works with Tech Team to plan technology related enhancements
  • Leads the school opening/start up process each year to ensure that doors are ready to open by ordering furniture, equipment, instructional supplies, and ensuring that student services (e.g. food service, transportation) are ready to go
  • Manages the school's supply and asset inventory (e.g. computers, textbooks)
Student Information, Testing, and Academic Operations Support
  • Manages systems for and maintains accurate student data and information in compliance with federal, state, regional and school expectations
  • Works with the principal or AP to manage the logistical elements of all major student assessments
  • Manages logistics of report cards/progress reports/transcripts
Student Recruitment & Enrollment
  • Develops and manages student recruitment strategy to ensure that the school begins the academic year with full classes and actively recruits to fill open seats
  • Ensures that family info sessions, school tours, and the lottery and enrollment process are tightly planned and executed
Risk Management, Compliance, and HR Administration
  • Ensure that the school is prepared for emergencies by conducting all drills and training staff on emergency plans
  • Partners with state-wide Staff Recruitment Team on the new hire process
  • Ensures that school staff have complete, current, and accurate employee files and certifications; all personnel interacting with students have background checks on file; and schools comply with all areas of legal compliance (e.g. HR, FERPA, etc.)
  • Partners with the state-wide HR team on any action items surrounding the exit logistics
  • Reviews time-off data to ensure accuracy and assess leave trends
  • Communicates leave needs and critical dates to the HR team and assists in facilitation of employee leaves


Qualifications

Required
  • A deep commitment to the mission of KIPP NC and an unwavering belief in the potential of all our students
  • An unwavering commitment to anti-racism, equity, and inclusion
  • Possess a deep commitment to both racial equity and improving the lives of kids from low-income communities; experience working within predominantly Black, Brown, and/or low-income communities
  • Bachelor's degree required
  • At least 4 years of full time work experience in education or business operations
  • Demonstrated management and leadership skills (e.g. at least 2 years managing a team or multiple large projects)
  • Pass Criminal Background Check
  • Unwavering commitment to KIPP NC's mission and willingness to go above and beyond to meet the needs of KIPP NC students, families, and staff
  • Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
  • Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building
  • Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
  • Team player with strong interpersonal and stakeholder management and relationship building skills
  • Ability to lead, influence, and hold others accountable to upholding high standards of operational excellence
  • High level of comfort with financial oversight and budgetary tracking
  • Ability to be calm under pressure, especially in difficult conversations with parents and staff
  • Excellent organizational, verbal, and written communication skills
  • Excellent computer skills, including Microsoft Word, Microsoft Power Point and Microsoft Excel
  • Desire to continuously learn and increase effectiveness as a professional

Preferred
  • Masters of Business Administration, Masters of Education, or similar degree
  • Minimum 3 years of full-time teaching experience
  • Fluency in Spanish


Additional Information

Compensation
Compensation is commensurate with experience and includes a generous benefits package.
KIPP North Carolina does not and shall not discriminate on the race, color, religion, creed, national or ethnic origin, age, sex, gender identity, sexual orientation, marital or parental status, disability, source of income, or status as a veteran in any of its activities or operations.
All your information will be kept confidential according to EEO guidelines.

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