Cafeteria Manager - IDEA Dunn (Immediate Opening)

New Orleans, LA, United States
Jan 13, 2021
Position at IDEA Public Schools

About IDEA Public Schools :  


At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that   all   our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 50% of our students graduate from college in 6 years - that's 8 times the national rate for students in our communities!  

IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve  over 65,000  students across Texas and Louisiana. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions an d new launches in  Tampa Bay , FL  (2021) ,  and  Jacksonville, FL (2022) !  


When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.  


To learn more about IDEA, check out this   video .  

About Baton Rouge


Baton Rouge is ranked in the top 100 on the U.S. News and World Report Best Places to Live Rankings. It is also home to IDEA Innovation and IDEA Bridge, the first IDEA Public School regions outside of the state of Texas. We are honored to pledge our passion and focus to the students of Baton Rouge and provide an educational experience that will end with college acceptance and matriculation.


While Baton Rouge is well known for its delicious cuisine and entertainment, it is also a nucleus for an abundant culture and history. We are ecstatic to enlist a cohort of strong individuals that will help support our students' dreams to get to and through college.  

About New Orleans


IDEA New Orleans opened their doors in the fall of 2019 with the launch of IDEA Oscar Dunn. Home to world-class restaurants, and beautiful architecture - IDEA is ecstatic to enlist a cohort of strong individuals that will help support our students' dreams to get to and through college.  

In 2017, only 1 in 6 students in the state of Louisiana graduated college ready. Changing this statistic is part of the promise IDEA makes to current and incoming students. IDEA Southern Louisiana is part of the solution for sharing the endless possibilities in grade school, college, and beyond.

Role Mission: TheCafeteria Managerleads the CNP teamat the campus levelon our mission in becomingone ofthe healthiest school districtsin the nation. They adhere to the food and nutrition standards set forth by the United States Department of Agriculture(USDA)and Texas Department of Agriculture(TDA). They assign duties and tasks to the rest of theteam soappropriate quantities of food are ordered, prepared, and served according to the school's meal schedules. Other responsibilities include but are not limited to: implementing IDEA's Wellness Policy,monitoring the financial health of their cafeteriaoperation and following allstate &localhealth food establishment codes,and coordinating with campus leaders in making College For All a reality.  

  • Meet the campus fund balance goal by June 30 while maintaining menu compliance (prorated per semester).
    • Direct the team to execute the menu 100% every day and as posted on our website.
    • Develop Cafeteria Asst. Manager in procedures for placing food orders with 100% accuracy as to execute the menu.
    • Ensure every student takes a minimum of 3 out of 5 meal components for breakfast and lunch.
    • Prepare a Food Production Record as per state compliance (daily).
    • Implement measures of inventory control, such as locking dry storage, double checking invoices against physical order, portion control per serving.
    • Understandthe monthly financial report (CNPBudget Tracker) and make sure to target 40% Food Cost and 25% Payroll Cost.
    • Train the team to limit waste due to overproduction of food, limit 5% of total food produced daily.
  • Maintain an 85% (or higher) employee retention rate for the cafeteria team.
    • Recruit top notch candidates from the area while ensuring we extend the best pay possible.
    • Hold weekly employee huddles; topics vary between operations and nutritional matters.
    • Review and submit employee's timesheets every Tuesday so employees are paid accurately every 2 weeks.
    • Use the Staff Development Cycle to provide formal, timely and appropriate feedback on individual work performance and growth opportunities.
  • Ensure 80% breakfast and 85% lunch student participation in our meal program.
    • Ensure breakfast is delivered on time and the serving line is ready and fullystocked for all lunch meal periods.
    • Conduct and coordinate Breakfast in the Class audits (weekly) with a target compliance accuracy of 100%.
    • Prepare all recipes as designed by HQ CNP and report recipe/menu errors to the Nutrition Team immediately.
    • Use campus parent functions (i.e. report card night) to speak to parents about the advantages of participating in our meal program.
    • Complete food production records daily.
  • Collect 99% of Free and Reduced Meals (FARM) applications and process for new students by first day of school, returning students by September 15.
    • Communicate to all parents in how the FARM applications can be accessed during campus new student registration event.
    • Mail applications to all households by first week in July.
    • Use phone calls, voice messenger and email to follow up with households that have not submitted a meal application by August 1.
    • Escalate collection process to "house visits" on weekend before first day of school.
  • Reach 95% collection of negative meal balances by last day of school.
    • Direct the Cafeteria Asst. Manager to call weekly; a call log must be kept.
    • Use campus voice messenger system to inform parents of their negative balance.
    • Use report card night to collect said balances (cash, check, credit card) and inform parents on the benefits of School Cafeto pay their meal balance.
    • Possible implementation of the "courtesy meal" program (as last resort) to collect meal balances; balance threshold established by said campus leaders.

    We look for Team and Family who embody the followingvaluesand characteristics:
    • Believes and is committed to our missionand being an agent of change: that all studentsare capable of gettingto and through college.
    • Has demonstrated effectiveoutcomes, results, and wants to be held accountable for them.
    • Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly.
    • Works with urgency and purpose to drive student outcomes.
    • Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change.
    • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization.
    • Works through silos and forges strong cross-departmental relationshipstoachieve outcomes.
    • We believe in education asa professionand hold ourselves to high level of conduct, professionalism, and behaviors as models for our colleagues and students.

    • Education:High school diploma required; college preferred
    • Experience:
      • 2+ years in school food service or restaurant related
      • 1+ years having worked in a supervisory roll or leading a team

    Licenses or Certifications:
    • Valid State Driver's License
    • Valid Food Handler's Card

    Knowledge and Skills:
    • Ability to motivate, delegate, and lead a team to accomplish goals.
    • Good mathematical skills: must be able to compute rate, ratio, percent, and interpret graphic data.
    • Computer skills with a focus on MS Word, MS Outlook, and MS Excel.
    • Knowledge of methods, materials, equipment, and processes used in food production.
    • Proficiency in use of calculator and office machines
    • Ability to communicate effectively.
    • Public speaking or conducting daily, weekly, or monthly meetings.


    Salaries for this role typically fall between $15.43-$19.29, commensurate with relevant experience and qualifications. This role is also eligible for a performance bonus based on individual and organizational performance and goal attainment.

    IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.

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