Systems Administrator - Grade Book

Dept of Technology

Virginia Beach , VA

Classified - Position - IT Positions

Job Number 3700167663

Start Date

Open Date 01/12/2021

Closing Date 02/07/2021

GENERAL RESPONSIBILITIES
Under the direction of the assigned supervisor (Technical Applications Coordinator or Student Information Systems team leader) the position is responsible for performing independent, supervisory work involving technical analysis, design, implementation and maintenance. This position functions as the systems administrator for one of the following areas: field services team member for Desktop Management Systems as well as active directory group policy creation and management; or Information Services Learning Management System and support; or Information Services for Grade Book system and support. The employee frequently works independently in receiving and resolving customer needs, providing information and interacting with the public.
ESSENTIAL TASKS
Field Services Team Member:

• Work as the administrator for computer management systems and active directory group policy.
• Analyze, design, implement and maintain scripts based on customer needs/requests, application repackaging for customer, and group policies to support desktop requests from customers.
• Direct, schedule and coordinate the daily activities of employees providing support to computer users.
• Supervise and train Network Technician I and II.
• Coordinate help desk requests and ensures compliance with service level agreements.
• Responsible for research and development projects on new software, hardware and configurations.
• Troubleshoot server operating system, network hardware and network application errors.
• Provide detailed documentation of daily activities to Technical Services Coordinator.
• Perform other related work as required.

Information Services Learning Management System:

• Work as the administrator for the Learning Management System (LMS) to include configuring, maintaining, updating and documenting.
• Creating or editing security/active directory groups, application deployments, patch management, general troubleshooting, log analysis, and upgrades.
• Research, develop, test, and implement new and existing plugins and tools for the LMS.
• Improve accessibility, mobile responsiveness, and other user experience issues.
• Ensure continued technology operations of the LMS and integration with Synergy SIS and Grade Book and other student management systems.
• Maintain and execute LMS processes to include but not limited to inactive users process and section removal process.
• Coordinate Service desk requests and ensure compliance with service level agreements.

Information Services Grade Book:

• Work as the administrator for the Grade Book (GB) to include configuring, maintaining, updating and documenting.
• Create or edit security/active directory groups, application deployments, patch management, general troubleshooting, log analysis and upgrades.
• Set-up and maintain the GB to include but not limited to: Maintaining GB setup, score types, class settings, assignments, objectives, academic standards, report cards, progress reports, final grade defaults, term weighting, administrative reports, etc. at the district and/or school level.
• Improve accessibility, mobile responsiveness, and other user experience issues.
• Ensure continued technology operations of the GB and integration with Synergy SIS, TVUE, PVUE, SVUE and the Learning Management system and/or other systems that impact or integrate with the GB.
• Analyze, design, implement and maintain scripts based on customer needs/requests, application repackaging for customer, and group policies to support desktop requests from customers.
• Coordinate Service desk requests and ensure compliance with service level agreements.

KNOWLEDGE, SKILLS AND ABILITIES
Must have an extensive knowledge of operating systems, networks, and vendor supplied software, programming, database, analysis and design, project management, computer operating principles and fundamentals, advanced concepts, best practices, and principles in assigned area of responsibility. Must have the ability to perform technical maintenance of software and apply complex technical documentation and reference material; ability to analyze customer needs, design technical approaches, and implement and maintain solutions; ability to resolve technical and/or system problems and communicate those findings to the appropriate parties; ability to communicate technical knowledge and language to customers; maintain routine working relationships with customers and vendors; ability to communicate orally and in writing to prepare comprehensive reports or present information; ability to utilize high level problem solving techniques; and the ability to analyze customer needs, design technical approach, and implement and maintain solutions. Must have the ability to communicate technical knowledge and language to customers. Must have experience communicating with vendor's technicians, programmers, system analysts, and customers; and performing technical maintenance of software and applying complex technical documentation and reference material. Must be able to work independently to meet customer needs

Field Services Team Member:

Must have knowledge of active directory, group policy, networking, and operating systems; desktop management system administration, repackaging software and scripting; microcomputer hardware (including peripheral equipment) and software package; and communication and network technology. Must be skilled in the operation of microcomputer hardware, systems, and software. Must have experience with scripting group policy and repackaging; and communicate technical knowledge and language to users and subordinates. Must have the ability to develop effective policy and procedures for computer and system automation, and train Network Technician I and II employees.

Information Services Learning Management System:

Must be skilled in administering a Learning Management System (LMS). Must have proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products and evaluating LMS needs.

Information Services Grade Book:

Must be skilled in administering a Grade Book (GB). Must have proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products and evaluating GB needs.
EDUCATION AND EXPERIENCE
Required: Bachelor of Science degree required.

Preferred: Industry relevant certifications preferred.

A comparable amount of training and experience may be substituted for the minimum qualifications.
HOW TO APPLY
Please see "Job Posting Link" below for a complete job description.

External Applicants: If you are interested in applying for this position, you must create an account. Please select "Login and Apply" from the bottom of this posting. After creating an account, please login, complete the online application, and apply for this job.

Eligible Internal Applicants: Follow these instructions to complete a transfer application. After creating an account, please complete the application and apply for this job.

Reports To Director of Technology

Full Time or Part Time? Full Time

Job Posting Link https://www.vbschools.com/UserFiles/Servers/Server_78010/File/Employment/Apply%20Now/Resources/Job%20titles/Systems%20Administrator.pdf

Salary Range:
From/To

Unified Experience-Based Step Pay Scale: Grade 19

Salary will be based on creditable years of full-time, verified work experience. Entry Level salary will be awarded at the time of hire. Upon the return of the Employment Verification Forms from the candidate's current and previous employers, the salary will be adjusted if creditable full-time experience is confirmed.

VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System.

Additional Job Information
All applicants, both internal and external, must attach a current detailed resume to your electronic application.

A minimum of three references are required in the reference section of your application. One of the three must be a current or most recent former supervisor.

Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33, 4-4, 4-6)

To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at (757) 263-1133, 2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456.

Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: (757) 263-1133 (voice); (757) 263-1240 (TDD) or email at: vbcpshr@vbschools.com.