PROGRAM SERVICES TECHNICIAN II

SUMMARY DESCRIPTION

Under general direction, performs highly responsible, complex and diversified clerical, administrative, and technical support functions. The Program Service Technician II performs as a "Lead" position, with the responsibilities of oversight and training of subordinate Program Service Technicians. Incumbent performs related work as required.

DISTINGUISHING CHARACTERISTISTICS

The Program Services Technician II classification differs from the Program Services Technician I classification in that the latter functions in a lead capacity, meaning that the Program Service Technician II, will oversee and provide training and a clear explanation of responsibilities to the lower level Program Service Technician I's in the Department.

The Program Services Technician II classification performs complex analytical and technical duties and will preside over the department in managing projects having a significant impact on the overall goals of the department. The Lead Program Services Technician II class performs specialized technical and analytical functions within the Department. This class often exercises independent judgment in the performance of most duties. The number of "special projects" handled by the PST II may be extensive. The PST II will be able to develop tracking systems, provide data input, and be able to determine if the project met the requirements of the supervisor, in a well written letter at the end of the special project.

The PST II performs a wide variety of responsible, complex and diversified clerical, administrative and technical support duties in a staff capacity within line departments. Regular assigned duties, in addition to any "special project" given to the individual position may vary considerably and analytical, budgetary and fiscal duties may be a major or minor part of individual jobs depending on location and assignment.

Incumbents in this classification typically review and/or process confidential, detailed and/or technical forms, files, and other documentation, associated with one or more district programs or program areas. The work assignments require a detailed knowledge of the program(s) so that different calculations can be made and/or processing can be done in cases where guidelines are not clear. Incumbents may also function as a subject matter expert, providing sensitive and detailed program information to District employees and officials, the general public, and/or public jurisdictions as a significant part of the job.

EXEMPLARY DUTIES/RESPONSIBILITES

Reviews, completes, and processes technical documents applying a thorough and detailed knowledge of the appropriate laws, rules and regulations pertaining to the department or program; gives information regarding the special and/or technical program to district personnel, service providers, vendors and/or the general public.

Researches, assembles, tabulates and analyzes data from a wide variety of sources; interviews and consults with district and department officials. District personnel, service providers, vendors and others to give and receive information; prepares detailed narrative and/or statistical reports for administrative review and control; makes recommendation on procedures, policies and program alternatives.

Reviews proposed changes to existing contracts, procedures, policies and new legislation; advises departmental heads on the potential impact to program operations; makes recommendations for necessary actions.

Monitors on-going program activities initiating or recommending changes to improve program efficiency; performs responsible clerical functions to accomplish assigned programmatic duties. May supervise and review subordinate account clerks or office assistants.

The incumbent conducts "special projects" which are used to determine if the program needs of the department are being met. These "special projects" are in addition to regular duties and each may last over a period of time with a well written conclusion at the end of the special project making a determination if the special project met the goals of the supervisor and the department mission. The PST II may work on as many as ten (10) special projects simultaneously.

When assigned to Student Accounting: will oversee the Student Accounting Records & Document Technician.

EMPLOYMENT STANDARDS

Education/Experience : Any combination of education and experience that would provide the required knowledge and skills is qualifying. A typical way to obtain knowledge skills would be:

1. A High School Diploma or equivalent;

AND

2. In addition to Three (3) years at the next lower level, Three (3) additional years of experience in a public or private agency performing duties of a nature similar to the specialty for which application is made and which provided working knowledge of the pertinent laws, rules and regulations governing the specialty for which application is made.

AND

3. Four (4) years of student accounting or registrar experience at a school site with some experience in test administration, OR similar clerical or administrative experience.

Knowledge of : Laws, rules, principles and practices of the functional areas germane to the specialty for which application is made; report and correspondence writing; public and business administration practices; governmental accounting and control; automated information systems related to areas of specialty; current office methods, procedures and equipment. Computer software programs such as word processing, data base and report programs; modern office practices and procedures; filing systems; Infinite Campus, Excel, Word, data management, operating systems, networks, and other electronic programs or systems; WCSD Administrative Regulations; OR (specific to the student accounting position) student accounting procedures, with special focus upon count-day and enrollment procedures; the enrollment and withdrawal of students; the release of student records; the maintenance of student course history information; the appropriate materials to be included in the student cumulative folder; master register maintenance and queries to verify the master register accuracy; Nevada Department of Education and school site audit procedures; and appropriate decision-making skills to move forward during situations of ambiguity or shifting guidelines when time is of the essence.

Skill at : Working independently; understanding, interpreting, and applying laws, rules as they relate to specialty area(s); gathering and analyzing data; preparing clear, concise narrative and statistical reports, records, and correspondence; performing complex clerical and technical work; typing with speed and accuracy; evaluating situations accurately and taking effective courses of action; exercising tact, judgment and strategy with a variety of people and a variety of situations; reading and writing English at a level required for successful job performance; principles and practice of supervision; understanding and carrying out oral and written instructions; establishing and maintaining effective working relationships with those contacted in the course of work. Typing; minor mathematical computation and statistical reporting; being flexible and cooperative; exercising discretion in confidential matters; communicating verbally and in writing; creating positive and cooperative working relationships in a team environment; collaborating with school personnel and other individuals to implement required school district procedures; calculating mathematical and statistical data, as directed; exercising discretion in confidential matters regarding student data; managing multiple tasks simultaneously; interacting in a positive manner with people; working collaboratively and in a team environment with several direct line supervisors; willing to establish systems for tracking student accounting reporting of complex data; attending meetings with school secretaries, attendance clerks, and others, and represent Public Policy, Accountability & Assessment at those meetings; moving objects weighing up to 25 pounds; sitting for extended periods; continually collaborating with others to evaluate and improve student accounting forms and procedures; working with teachers and curriculum coordinators in the selection of items for a variety of assessments, using a data management system and its item bank; proofreading carefully and making appropriate editorial changes in instructions for teachers relative to assessments; organizing complex tasks and managing multiple priorities ; and demonstrating own initiative when not otherwise provided direction.

Licenses/Certificates : None Required.

Special Considerations : Must be willing to attend training for the district's data management system, and other systems or programs used, if not already received, necessitating travel and out of town stays; and must be willing to attend meetings outside of regular work hours and travel as directed to meetings outside the Reno/Sparks area.

THIS JOB SPECIFICATION SHOULD NOT BE CONSTRUED TO IMPLY THAT THESE REQUIREMENTS ARE THE EXCLUSIVE STANDARDS OF THE POSITION, INCUMBENTS MAY BE REQUIRED TO FOLLOW ANY OTHER INSTRUCTIONS, AND TO PERFORM ANY OTHER RELATED DUTIES AS MAY BE REQUIRED BY THEIR SUPERVISOR.

The Washoe County School District is committed to providing a safe and respectful learning and working environment for all students, staff, and visitors. The District prohibits bullying, cyber-bullying, harassment, sexual harassment, and/or discrimination based on an individual's actual or perceived race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity or expression, genetic information, veterans or military status, marital status, disability or the presence of any sensory, physical or mental handicap in any of its educational programs/activities and employment, or in any program or activity conducted or funded by the U.S. Department of Agriculture. The District prohibits discrimination against any youth group listed in Title 36, as a patriotic society, (i.e. Boy Scouts of America) from access to public school facilities use.

Internal Job Number : 2020-21-E206072

Salary :

G21
Sch A: $19.79 (entry step)
Sch B: $22.92 (entry step)

Salaries are subject to adjustment and may increase and decrease each fiscal year. New employees hired by Washoe County School District are normally placed on the entry step of the grade of the position.



Range/Grade : G21

Additional Job Information :

This is a 40 hour per week, 260 day position.

Eligible employees who are regularly scheduled to work less than 20 hours per week receive Social Security benefits, and the Salary Increases, Longevity Bonuses, and Credit Union benefits; eligible employees who are regularly scheduled to work 20 to 24.75 hours per week received PERS retirement benefits, and the Salary Increases, Longevity Bonuses and Credit Union benefits listed below; eligible employees who are regularly scheduled to work 25 to 27.25 hours per week receive the benefits listed below, with the exception of Medical, Dental, Vision Insurance; eligible employees who are regularly scheduled to work 27.5 hours per week or more receive full benefits of the District. Holiday: Eligible employees receive up to eleven (11) paid holidays each year. Vacation: Eligible employees receive up to twenty (20) days of paid vacation each year. Sick Leave: Eligible employees receive up to fifteen (15) days of paid sick leave each year. Medical, Dental, Vision Insurance: Eligible employees may select an insurance plan wherein WCSD contributes 100% of insurance premiums. Eligible employee paid dependent medical insurance is available for an employee's dependents. Insurance Premiums - Summer Months: WCSD contributes 100% of the district paid portion of eligible employee's insurance premiums for employees who are not scheduled to work in the summer. Life Insurance: The District contributes 100 % of employee's life insurance premiums. Salary Increases: In addition to any negotiated increases each year, eligible employees receive salary increases each July, for the first fifteen (15) years of employment. Longevity Bonuses: Eligible employees receive annual bonuses as follows: 12-14 years of employment, $700; 15-17 years of employment, $1, 000; 18 + years of employment, $1, 100. Credit Union: Outstanding benefits are available through the Credit Union. No State Income Tax. No Social Security deductions for most positions working 20 hours per week or more. Retirement benefit offered is the State of Nevada retirement system, Public Employees Retirement System (PERS), which is one of the best in the country.

PERS ELIGIBLE POSITIONS:

Eligible Employees who select the employer paid salary schedule (Schedule A) will have Washoe County School District (WCSD) contribute 100% of the employee's retirement contributions. Eligible employees who select the employer-employee paid salary schedule (Schedule B) will have a portion of the legislatively designated amount paid by WCSD to PERS for retirement benefits and the employee, in turn, will pay the remaining portion of the legislatively designated amount of his/her salary to PERS. These options are introduced and explained in detail during the New Employee Orientation upon selection for employment.

New employees will be fingerprinted upon hire and every five years thereafter and will have $58.50 deducted from their first paycheck to help defray the cost of fingerprinting. Non-licensed employees will have $58.50 deduction when their fingerprints are completed every five years. Fingerprint fees are subject to change.

Please be advised there is a 90-day waiting period for insurance benefits.

Temporary employees working less than 6 months do not receive benefits.

Any applicant who would like to request a reasonable accommodation in any step of the selection process should contact Human Resources at (775) 348-0321.