Executive Account Manager, Private Schools

Portland, OR, US
Dec 19, 2020

Executive Account Manager, Private Schools

About this role...

As an Executive Account Manager , representing Private Schools within our NWEA Partner Accounts group, you will be responsible for acquiring new Partners, managing and growing an assigned group of existing NWEA Partners by building long-term relationships, and increasing NWEA's leadership position in an assigned geography. In the Executive Account Manager role, you will work with a regional team, led by a Director of Partner Accounts , focused on reaching new Partners and maintain account management responsibility for these Partners (among others), once acquired.

Your key areas of work include identifying and building long-term relationships in targeted accounts, lead development and qualification, acquiring new NWEA Partners, managing all annual renewals, optimizing account revenue, expanding the number of students being tested by the district, uncovering needs for new products and services, building relationships with district stakeholders, and establishing a long-term plan for Professional Learning to increase the use and value of their relationship with NWEA. Executive Account Managers will work with the extended NWEA organization, including Marketing and Partner Support to ensure the needs of our Partners are met .
Your next challenge...

  • Drive Lead development, qualification and conversion into opportunities
  • Actively prospect and close opportunities for NWEA Products and Services, including MAP and Professional Learning
  • Ensure that NWEA reaches a high level of account penetration in each account, reaching more kids in all districts within an assigned territory
  • Develop and own a territory strategy to penetrate and grow assigned geographic region
  • Participate in and facilitate Partner participation in informing NWEA product strategies, design, timelines and development
  • Consistently act as a partner advocate, while keeping NWEA mission and objectives in the forefront of all decisions
  • Demonstrate current knowledge of NWEA Products and Services and the education market, including issues, trends, relevant laws and competition; inform Partners about features and benefits of products and services on a regular and proactive basis using consultative sales process
  • Use Salesforce to manage Partner opportunities and pipeline for renewals, expansions and new products and services; keep data accurate, up to date and comprehensive; use Salesforce for Partner, pipeline and Regional reports and dashboards for data to drive Partner activity
  • Present price, credit and terms in accordance with standard procedures and/or contractual requirements. Accurately process and schedule partner transactions including quotes and orders
  • Travel as required, up to 20%
  • Perform other duties as assigned to ensure the success of the team and the entire organization
  • Be the primary NWEA account contact for a portfolio of existing Partners
  • Ensure Partner loyalty and customer satisfaction for retention; establish Partner communication strategy to uncover needs and resolve issues
  • Strategically position new products and services in existing accounts; ultimately driving revenue growth and district expansion
  • Achieve enrollment, expansion, services, and renewal targets as defined by the regional objectives
  • Demonstrate effective lead follow-up into existing accounts as measured by expansion and the use of new products and services
  • Proactively work with region or organization on projects to improve processes that improve the customer experience
Traits for success...

  • Able to successfully move deals through the sales cycle, negotiate and close deals
  • Proven track record of selling success and ability to exceed personal and team goals
  • Skilled in analyzing and translating complex partner requirements into NWEA business offering, resulting in sound business and relationship decisions
  • Aptitude to inspire, unify and lead cross-organizational teams
  • Consistently apply sales methodology to moving opportunities through the pipeline
  • Excellent project management and organizational skills
  • Exhibit excellent written and verbal communication skills, including high caliber presentation skills
  • Demonstrate commitment to the NWEA mission and culture
  • Ability to successfully manage sales relationships, pipeline and opportunities in CRM system (Salesforce preferred).
  • Exhibit knowledge of education market, school and business operations and functions with ability to have impactful conversations with senior school and district contacts and administrators
  • Effectively work within Partner Accounts team and within NWEA generally

Competencies ...
  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.
  • Manages complexity - M aking sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Resourcefulness - Securing and deploying resources effectively and efficiently.
  • Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
  • Drives results - Consistently achieving results, even under tough circumstances.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
  • Builds networks - Effectively building formal and informal relationship networks inside and outside the organization.
  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Being resilient - Rebounding from setbacks and adversity when facing difficult situations .
Education and e xperience ...

  • Minimum bachelor's degree in education, business or a related field required
  • Preferred account management and sales experience in the educational market
  • Experience initiating, acquiring and growing large and strategic accounts
  • Extensive account management and sales experience, including experience selling to the educational market, with demonstrated effective communication, presentation and professional relationship-building skills
  • Experience with NWEA products, services, procedures and implementation preferred
  • Deep understanding of K-12 education industry and assessment methods

About us...

NWEA® is a research-based, not-for-profit organization that supports students and educators worldwide by creating assessment solutions that precisely measure growth and proficiency-and provide timely data to help tailor instruction. For more than 40 years, NWEA has developed innovative pre-K-12 assessments, including our flagship interim assessment, MAP® Growth™; our progress monitoring and skills mastery tool, MAP® Skills™; and our reading fluency and comprehension assessment, MAP® Reading Fluency™. Educators trust our professional learning offerings to accelerate student learning and our research to support assessment validity and data interpretation. More than 11 million students in 146 countries use our solutions to support their learning and growth each year.

What we can offer you...

At NWEA we not only offer a competitive base salary, we offer a 15% contribution of eligible employees' base salary to a defined contribution 403(b) retirement savings plan; career development opportunities; an awesome work culture and environment; we also offer industry leading benefits and perks that are focused on supporting our employees' holistic wellbeing. To learn more about what we can offer more, click here.

NWEA strives to make diversity, equity, inclusion, and accessibility (DEIA) practices the center of our work. Our organization's mission, Partnering to Help All Kids Learn, is the foundation for our DEIA commitment as we work to reflect, value, and support the educators, students, colleagues, and communities we serve. We seek to empower and engage all stakeholders in the research, services, solutions and products we provide, our organizational culture, and the partnerships we establish with schools, districts, states, and countries.

NWEA endeavors to make www.nwea.org accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call us at (503) 624-1951 or e-mail us at onlineaccommodations@nwea.org and let us know the nature of your request, your location and your contact information. This is for accommodation requests only and cannot be used to inquire about the status of applications.

NWEA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please visit our website. If you'd like more information on your EEO rights under the law, please visit the EEOC website

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