Position Type:
Classified - UBUE Personnel/UBUE - MHRIC (TESTING & SPECIAL SERVICES)

Date Posted:
12/1/2020

Location:
MHRIC - Testing & Special Services

Closing Date:
01/12/2021


The Mid-Hudson Regional Information Center is seeking two (2) bright, motivated individuals to serve in the positions of Testing Services Specialist I to perform helpdesk support for the data warehouse. These are full-time, 12 month positions. The persons will be responsible to answer the telephone and a general helpdesk email, providing front-line support to our component districts concerning questions and issues related to data submissions, reporting requirements, and timelines. These positions will be responsible for assisting districts to resolve data reporting issues, including: NYSSIS ID error resolution, L1C errors, and errors related to demographic, enrollment, program services, assessment, teacher/course, attendance, special education, free-and-reduced lunch, and staff reporting as relates to the level 1 data warehouse.

These are entry-level positions, and experience in data collection and reporting in a school district is preferred but not required. The right individuals will be: helpful, have excellent customer-service skills (including excellent writing and speaking skills), possess a positive attitude, and be willing to learn.

All Civil Service Rules & Regulations apply. Fingerprinting required. Valid driver's license required.

Civil Service Classification: Competitive. Merit and fitness competitive examination applies.

Salary commensurate with experience and training. Salary range: $45,000 to $51,000.

GENERAL RESPONSIBILITIES :
This position involves the responsibility of assisting component school district administrators and support personnel with the efficient management of test scoring and reporting services. The work involves the responsibility of providing assistance with the coordination and delivery of the specialized application of testing services in the school districts. Incumbents are responsible for assisting in providing services in the areas of test scoring and state assessment reporting to the New York State Education Department and the processing of the NYS English Language Arts (ELA), math assessments and other standardized assessments. This position normally resides in the Testing and Special Services Department within the Mid-Hudson Regional Information Center (MHRIC). The position differs from the Testing Services Specialist II by virtue of not having the responsibility of project management duties. The work is normally performed under the general supervision of the Testing and Special Services Manger with leeway allowed for exercising independent judgment in carrying out the details of the work. Supervision is not a function of this class. Does related work as required.

WORK SCHEDULE :
12 Month Position
Monday through Friday
8 am to 4 pm

SPECIFIC DUTIES :
The typical work activities listed below, while providing representative examples of the variety of work assignments in the title, do not describe any individual position. Incumbents in this title may perform some or all of the following, as well as other related activities not described.

• Coordinates and provides test scoring and reporting services to component school district administrators and support personnel by utilizing test scoring and reporting software applications;Provides data management services by facilitating the exchange of data files from school districts or in-house student systems for printing NYS tests, standardized tests, school demographics and/or assessment data in compliance with the NYS Department of Education;Provides on-site computer software applications training for component school district administrators and support personnel performing testing reporting services including hands-on, step-by-step instruction on entering data and generating reports;Provides telephone support to school district administrators and support personnel performing testing reporting services including instruction on entering data and generating reports, reviewing the on-site training, analyzing, researching and resolving reported problems;Prepares appropriate documentation for computer applications, including the editing of scanned test data, sending electronic files for scoring and receiving electronic files for printing of test results;Coordinates a user group for sharing common problems and solutions;Serves as liaison for testing and reporting applications for school districts;Consults with school district personnel on the development, maintenance and effectiveness of applications;Prepares materials for meetings and training sessions that support application requirements;Works with Regional Information Center staff to improve current services, recommending systems modifications or revisions;Keeps apprised of current regulatory changes and how to incorporate into applications.

MINIMUM QUALIFICATIONS :

1. Graduation from a New York State registered or regionally accredited college or university with a Bachelor's Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology; Management Information Systems, Education or closely related field and one (1) year (full-time paid, or its' part-time equivalent) experience in applying technology training and support by phone or on-site to. users and/or experience involving standardized testing assessment; ORGraduation from a New York State registered or regionally accredited college or university with an Associate's Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology, Management Information Systems, Education or closely related field and three (3) years (full-time paid, or its' part-time equivalent) experience in applying technology training and support by phone or on-site to users and/or experience involving standardized testing assessment; ORSuccessful completion of fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology, Management Information Systems, Education or closely related field offered by a technical training institute, college or a corporate training program and four (4) years (full-time paid, or its' part-time equivalent) experience in applying technology training and support by phone or on-site to users and/or experience involving standardized testing assessment; ORGraduation from high school or possession of a high school equivalency diploma and five (5) years (full-time paid, or its' part-time equivalent) experience in applying technology training and support by phone or on-site to users and/or standardized testing assessment; ORAn equivalent combination of training and experience as indicated above.

*Coursework in the use of specific programs such as WORD, EXCEL or ACCESS and data entry is not acceptable.
Special Requirement: Possession of a valid New York State driver's license appropriate to the vehicles operated or otherwise demonstrate their ability to meet the transportation needs of the job.
Special Requirement for appointment in School Districts including BOCES: In accordance with the Safe Schools Against Violence in Education (SAVE) legislation and by the Regulations of the Commissioner of Education, candidates for employment in school districts must obtain clearance for appointment from the State Education Department based upon fingerprinting and a criminal history background check.

AGENCY OVERVIEW

Our Mission:
At Ulster BOCES, our mission is to provide high quality shared educational, administrative, and technical services that will enable component school districts to develop the capacity of their students and adults to achieve higher standards of performance. With an emphasis on economic efficiencies, Ulster BOCES is committed to offering educational programs that enable all students to prepare for employment and/or post-secondary education.

The Ulster County Board of Cooperative Education Services is an educational agency serving eight component school districts. They are: Ellenville Central School District • Highland Central School District • Kingston City Schools Consolidated • New Paltz Central School District • Onteora Central School District • Rondout Valley Central School District • Saugerties Central School District • Wallkill Central School District

BENEFITS
Generous health insurance, dental and vision benefits. Paid time off. New York state retirement system membership and 403(b) tax-sheltered annuities plan. Flexible spending plan, disability benefits, employee assistance program and tuition reimbursement.

Equal Opportunity Employer

Ulster BOCES Non-Discrimination Statement

The Board of Cooperative Educational Services, Sole Supervisory District of Ulster County ("BOCES"), does not discriminate on the basis of an individual's actual or perceived race, color, creed, religion, religious practice, national origin, ethnic group, sex (including sexual harassment and sexual violence), gender identity, sexual orientation ("sexual orientation" means heterosexuality, homosexuality, bisexuality, or asexuality), political affiliation, age, marital status, military status, veteran status, disability, weight, domestic violence victim status, arrest or conviction record, genetic predisposition or carrier status or any other legally protected status in regard to employment opportunities or educational/vocational programs or activities which it operates. All inquiries regarding BOCES Non-Discrimination policies and/or complaints regarding violation(s) of these policies should be directed to the BOCES Compliance Officer, Dr. Jonah Schenker, Deputy Superintendent in one of the following manners:

By E-Mail: complianceofficer@ulsterboces.org
By Mail: 175 Route 32 North, New Paltz, New York, 12561
By Telephone: (845) 255-1400

Inquiries concerning the application of Title IX and its implementing regulation and/or complaints regarding violation(s) of these provisions can be referred to the Department of Education, Office of Civil Rights, 32 Old Slip, 26th Floor, New York, NY 10005-2500, Telephone: (646) 428-3900, FAX: (646) 428-3843; TDD: (800) 877-8339; E-Mail: OCR.NewYork@ed.gov.