Human Resources Technician – Benefits and Compensation

Savannah, GA, US
Nov 18, 2020
PRIMARY FUNCTION: This position is responsible for performing specialized duties for employee benefits plans, data management, and communications.

REPORTS TO: Manager, Employee Benefits and Compensation


  1. Education Level: High School Diploma
  1. Experience, Skill, and Certification:
  • Three or more years of experience with human resources functions and processes in a business office environment
  • Considerable computer skills, including data entry accuracy and speed, as well as competence in typical office software products
  • Proficient in Microsoft Office Suite: EXCEL, WORD, ACCESS, ETC.
  • Proven ability to understand and follow written or verbal instructions in a timely and accurate manner with attention to detail and the ability to complete work with minimal supervision
  • Ability to interact with employees and the public in a tactful and courteous manner, sometimes in trying and difficult situations
  • Ability to cope with the stress of a high-volume production (data entry, paperwork, phone calls, email, etc.) environment that includes frequent interruptions
  • Ability and willingness to perform a variety of tasks and to maintain complete and accurate records
  • Must have excellent time management skills and abilities to meet tight deadlines

  1. Receives and reviews employee benefits information and forms to ensure accuracy and compliance with benefit regulations. Assists employees with benefits enrollment and the annual open enrollment process.
  2. Analyzes reports and enters data concerning but not limited to benefits, direct deposit, association dues, GTAPP deductions, and voluntary retirement plan salary deductions, etc. in the HR/Payroll system; confirms the accuracy of data and deductions.
  3. Maintains complete and accurate records of all transactions and organizes the records so that other staff can research situations as necessary.
  4. Audits data to ensure data integrity and compiles reports as needed.
  5. Enters data in benefit vendor systems, or otherwise communicates transactions to the vendors.
  6. Coordinates with Manager to ensure that deductions are collected for employees on unpaid leave of absence or other 'catch-up' situations.
  7. Provides answers, information, and service to employees to explain district benefits plans and enrollment, to assist employees who have coverage or claim problems, and other situations as necessary.
  8. Participates in presenting benefits orientations for new hires.
  9. Ensures that employees are aware of "connected" benefits. (For example, an employee who is filing for disability retirement may also be eligible for Short Term Disability benefits and/or Long Term Disability benefits.)
  1. Works at the Benefits Office front desk when the Benefits Clerk is away.
  2. Work closely with the Teachers Retirement System, Employees Retirement System of Georgia and Public Schools Employees Retirement System of Georgia. Responsible for processing wage and/or contribution certification reports, refund applications, and may process sick leave certification.
  3. Performs other data entry to assist the HRIS Technicians.
  4. Performs other duties as necessary for the effectiveness of the organization.

Incumbents will be considered "at will." Appropriate pay will be determined based on the Grade as determined by Human Resources and allowable experience. The work calendar will be 250 days. (G-8) Non-exempt

A responsibility is considered to be "non-essential" (for the purposes of compliance with the Americans with Disabilities Act) if:
  • it is shared between multiple incumbents in the job; or
  • it could be performed by an employee in another job within the workgroup.
Note the responsibility number from the list in the "Duties and Responsibilities" section for those responsibilities that could be considered "non-essential" based on this definition.

Certain limited aspects of General Duties and Responsibilities items referenced in Section 1 (b) and (d) might be considered "non-essential" in a specific situation. Any request for accommodation must be reviewed on an "individual case" basis.

Most jobs in the District have physical and sensory demands that can be described by one of the two categories noted below. For jobs that require more physical or sensory effort, please list the requirements in this section. The category applicable for this position is listed below.

OFFICE Employees in this category are normally exposed to a typical environment. The employee has some control over the length of time sitting, standing, or ambulating. There are occasions that require the lifting or pulling of equipment or supplies, as well as bending, stooping, or stretching. There is frequent use of computers, telephone, and other standard office equipment, which includes reading, listening, writing, or speaking. There are few exceptional physical or sensory demands.