Students in Temporary Living Situations (STLS) Manager

Chicago, IL, US
Nov 12, 2020
Job Type
Chicago Public Schools (CPS) is the third-largest school district in the United States, serving over 350,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these committments - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.

Job Summary:

The Students in Temporary Living Situations (STLS) Manager is responsible for the programmatic and fiscal management and coordination of all district-wide supports for homeless students. He/She/They will manage projects with multi-million dollar budgets and many key stakeholders, including CPS leadership, principals and school leaders, city agencies, parents, students, vendors, and community and advocacy organizations. He/She/They must proactively and expertly manage simultaneous projects and set appropriate priorities when faced with multiple important tasks. The STLS Manager will report the Executive Director, Student Support and Engagement in the Office of College and Career Success.

The STLS Manager will be held accountable for the following responsibilities:

Typical Duties/Responsibilities:

  • Manage Central Office STLS team of Regional Coordinators and Specialists in day-to-day operations, which includes providing direct support to students/families and schools, conducting school visits, collecting and analyzing STLS data, and developing and delivering training and sharing school-based best practices.

  • Develop and Coordinate services for youth in the foster care system including managing a relationship with the Illinois Department of Children and Family Services.

  • Manage the process for providing CTA transportation to student including the inventory management and distribution of CTA cards.

  • Develop a network of partnerships with community based organizations and CPS departments to address the attendance and school participation barriers for STLS students and caregivers.

  • Establish strong relationships with families, school administration and related school-based staff and assist in resolving all issues regarding enrollment, support services, and transportation.

  • Analyze district STLS data and performance on key effectiveness and implementation metrics on an ongoing basis to inform strategy and ensure all outcome targets and key performance indicators are achieved.

  • Implement a robust dispute resolution process to ensure all issues raised by families and schools are resolved in a timely manner.

  • Oversee and manage the STLS budget, produce and interpret spend and inventory reports, and create and manage budget forecast reports.

  • Attend statewide Homeless Education Lead Area Liaison meetings with the Illinois State Board of Education, prepare grant applications for Homeless Education funding, and provide requested documents during ISBE audits and ISBE monitoring visits.

  • Participate in the Chicago Continuum of Care, thereby collaborating with other City agencies, service providers, and people with lived experience in order to address the causes of homelessness.

  • Collaborate with the Law Department to address changes or updates to the McKinney-Vento Act in order to ensure local compliance with federal statutes.

  • Oversee internal system changes that impact the daily work of the department, including updates to the student information system, CPS website, data dashboard, and service tracking systems.

  • Represent the CPS Students in Temporary Living Situations Program at events and meetings with donors wishing to provide in-kind donations to students and families and coordinate timely distribution of donated items and/or funds.

  • Manage relationships with external partners including but not limited to the Mayor's Office, City of Chicago Department of Family and Support Services, and Chicago Coalition for the Homeless in order to implement initiatives impacting students in temporary living situations.

In order to be successful and achieve the above responsibilities, the Job Title must possess the following qualifications:

Type of Education Required:

  • Bachelors degree required, Master's degree in Social Work, Education, or business preferred

Type of Experience Required:

  • Minimum of five to seven years of relevant social service or experience in urban education or related field

  • Strong knowledge of strategies for serving vulnerable and disconnected youth, improving student achievement, authentic learning, retention, and resilience

  • Familiarity with city-wide social service infrastructure and agencies and organizations serving homeless youth and their families

Knowledge, Skills, and Abilities:

  • Extensive experience with serving low-income families of differing cultural backgrounds;

  • Excellent interpersonal skills with low-income youth and their families and all levels of CPS staff and leadership

  • Excellent leadership and team management skills

  • Strategic planning skills, including evaluation planning, identifying performance metrics, expected outcomes, progress indicators, and logic models for programs and pilot projects

  • Track record of strong leadership; ability to set vision, define tactics, and lead cross-functional teams towards the achievement of collective objectives

  • Proven ability to analyze quantitative and qualitative data to inform strategy and program quality and improvement

  • Exceptional oral communication skills including high level of comfort with public speaking and ability to take a trauma-informed perspective while working with students and families

  • Excellent written communication skills

  • Outstanding problem-solving and data analysis capabilities

  • Self-starter who can anticipate problems and develop pre-emptive solutions

  • Ability to be flexible and to adapt to a continually shifting environment

  • Advanced proficiency with Microsoft Office, specifically Excel, Power Point, Word

Residency Requirement:

As a condition of employment with the Chicago Public Schools (CPS), employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and must maintain residency throughout their employment with the district.

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