Computer Support Technician - Forest Elementary

38 hours per week
Hours: TBD
12 months per school year
PLEASE NOTE: This is a competitive civil service position. To be eligible you must be currently appointed to a Computer Support Technician position and/or be reachable on an existing Civil Service eligible list (or future list if one does not currently exist).

A Computer Support Technician provides Level I support for staff and students in a building(s).
Job Responsibilities:

• Installing software or hardware
• Install security updates
• Maintaining and repairing equipment
• Troubleshooting different computer issues
• Determining and installing appropriate security measures
• Providing technical support on-site or via phone or email
• Inventory of software and hardware
• Setup of events or meetings
• Keep records or repairs and fixes in the help desk system
• Offer timely support and teach users how to utilize technology

REQUIREMENTS:
A) Graduation from a regionally accredited or NYS registered two or four year college or university with an associate's degree or completion of sixty-four (64) semester credit hours in Data Processing, Computer Science or closely related program and one year of experience in local area network installation, maintenance, training or programming; or:
B) Graduation from high school or procession of a high school equivalency diploma and three (3) years of experience in local area network installation, maintenance, training or programming; or:
C) An equivalent combination of training and experience as defines by the limits of (A) and (B).
NOTE: Verifiable part-time and /or volunteer experience will be prorated toward meeting full time experience requirements.

• Good knowledge of personal computer application and operating software
• Thorough knowledge of computer systems and IT components
• Good knowledge of internet security and data privacy principles
• Excellent troubleshooting skills
• Experience with LAN/WAN networks
• Exceptional organizing and time-management skills
• Familiarity with mobile devices, such as Chromebooks and iPads
• Ability to communicate clearly both orally and in writing
• Ability to maintain records and prepare reports
• Ability to work well with others
• Experienced in customer service
• Possess logical reasoning
• Sound judgment
• Initiative
• Resourcefulness
• Physically capable of performing the essential functions of the position with or without reasonable accommodation.

PLEASE NOTE: This is a competitive civil service position. To be eligible you must be currently appointed to a Computer Support Technician position and/or be reachable on an existing Civil Service eligible list (or future list if one does not currently exist).
Please make sure to complete an application at http://www.wnyric.org/application for this job posting.

Building/Location: Forest Elementary School

Salary: From: 29000.00

Salary: To: 32000.00

Appointment Status: Probationary

Position Status: Full time

Start Date: ASAP

Additional Job Information: Salary range: $29, 000 - $32, 000

Posting Link: www.williamsvillek12.org