Part-Time LLVS Customer Support & Tech Liaison: Instructional Services
- Employer
- Lancaster Lebanon Intermediate Unit 13
- Location
- Lancaster, PA, US
- Salary
- Competitive
View more
- Job Category
- Product, Services & Policy, Customer Service / Support
- Job Type
- Part-Time
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Position Type:
Non-instructional Support Staff/Support Associate
Date Posted:
10/1/2020
Location:
BURLE - LANCASTER
Date Available:
ASAP
Status: Part-time
Schedule: 4 hours/day; Mon and Thurs 4-8pm and Tues 2-6pm
Minimum Hourly Salary: $21.63
PURPOSE OF POSITION:
Lancaster-Lebanon Virtual Solutions (LLVS) Online Customer Support & Tech Liaison is responsible for providing exceptional customer service support and first level technical troubleshooting to students, parents and school districts utilizing the K-12 cyber school vendor application, LLVS.
KNOWLEDGE & SKILL REQUIREMENTS:
Education Required: Requires High School Diploma
Licensure Required: Valid Driver's License
Experience Required: A minimum of two years technical support experience
Other Qualifications: Must possess strong oral and written communication skills, outstanding customer service and technical problem solving skills, as well as the ability to handle confidential data appropriately. Must be flexible, trustworthy, full of integrity, able to prioritize, and able work independently. Experience with Windows platform is required; macOS experience desirable
Attachment(s):
Non-instructional Support Staff/Support Associate
Date Posted:
10/1/2020
Location:
BURLE - LANCASTER
Date Available:
ASAP
Status: Part-time
Schedule: 4 hours/day; Mon and Thurs 4-8pm and Tues 2-6pm
Minimum Hourly Salary: $21.63
PURPOSE OF POSITION:
Lancaster-Lebanon Virtual Solutions (LLVS) Online Customer Support & Tech Liaison is responsible for providing exceptional customer service support and first level technical troubleshooting to students, parents and school districts utilizing the K-12 cyber school vendor application, LLVS.
KNOWLEDGE & SKILL REQUIREMENTS:
Education Required: Requires High School Diploma
Licensure Required: Valid Driver's License
Experience Required: A minimum of two years technical support experience
Other Qualifications: Must possess strong oral and written communication skills, outstanding customer service and technical problem solving skills, as well as the ability to handle confidential data appropriately. Must be flexible, trustworthy, full of integrity, able to prioritize, and able work independently. Experience with Windows platform is required; macOS experience desirable
Attachment(s):
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