FS Technology Support Specialist I 02022

Kansas City, MO School District

FS Technology Support Specialist I (Technology Support Specialist I)

JOB POSTING

Job DetailsPosting ID FS Technology Support Specialist I

Title FS Technology Support Specialist IDescription KANSAS CITY PUBLIC SCHOOLS

Job Title: FS Technology Support Specialist I

Job Title Code: 02022

Salary Grade: J60 $18.84 - $31.07 Department: Food & Nutrition

Reports To: Director-Food & Nutrition

FLSA Status: Non-Exempt Date Prepared: October 1, 2020

PURPOSE OF JOB: Ensures effective and proper use of department technology resources while providing exemplary customer service to in the areas of tech support to district staff and students.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ability to coordinate and work cross-functionally with district staff and leaders. Train and assist users in the proper use of district technology resources.

Provide technical support for students and sta? on hardware, software and web-based resources, as needed.

Communicate e?ectively with sta? and students regarding technology information. E?ectively diagnose, install and troubleshoot complex software and hardware devices, including laptops, desktops, printers, scanners, barcode readers, digital cameras and other technology tools.

Deploy and maintain operating systems and software titles for each building via disk imaging and other automated deployment technologies.

Research and implement preventative maintenance procedures for district technology devices.

Reconcile and archive monthly food inventory and other pertinent data, as required.

Assists with logistics, coordination and transport of department supplies, equipment. Conduct and maintain accurate inventory on technology equipment.

Identify process deficiencies; develop and implement tech-based efficiencies and strategies.

Support and assists with special projects, as requested.

REQUIRED QUALIFICATIONS:Excellent software skills

Knowledge and experience with hardware warranty procedures

Excellent knowledge of desktops, laptops, and other common peripheral devices Excellent organizational skills.

E?ective interpersonal and communication skills

Strong ability to educate users on new software, hardware, policies and procedures Ability to lift up to 40lbs up to a height of 4 feet occasionally

Minimum of (3) years work experience in technology field.

Current driver's license and access to a personal vehicle for travel in district (mileage reimbursement provided)

PREFERRED QUALIFICATIONS:

(5) years work experience in public education-technology. Experience with large-scale computer deployments.

Certi?cation in current Microsoft Windows version.

SUPERVISORY RESPONSIBILITIES: No

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires that the employee be able to: sit, stand, walk, speak, hear, use hands, ?ngers, and reach with hands and ?ngers; bend, stoop, and lift objects of at least ten pounds. Job requires the employee occasionally to stoop, kneel, crouch or crawl. Visual ability requires mono and color vision, close vision, distance vision, depth perception and ability to adjust focus.

TERMS OF EMPLOYMENT:Length of work year: 12 months

Bene?ts: Health and Dental Insurance are provided. KCPS De?ned Bene?t Pension plan – mandatory 9% contribution is required from employee and matched by KCPS; Voluntary retirement savings plans are also available.

Shift Type Full-Time Salary Range $18.84 to $31.07

Salary Code Per Hour Job Category Classi?ed

External Job Application

Classi?ed Internal Job

Application

Classi?ed

Location Board of Education Posting Status Active

Minimum Quali?cations Screening

Job Application Timeframes

Internal Start Date

General Start Date

TBD

Internal End Date

General End Date

Alternate Job Contact

Name Title Human Resources

Location BOE - HR Phone 816-418-7700

EmailReferences

Automatically Send Reference Check

Yes Reference Check

Form

Classi?ed Reference Check

Primary Location:
Various Locations- Food Service
Salary Range:
$18.84 - $31.07 / Per Hour
Shift Type:
Full-Time