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Routing Specialist / Dispatcher

Employer
Hamilton County Department of Education
Location
Chattanooga, Tennessee, United States
Salary
Competitive

Job Details

Position Type

Full-Time with Benefits
Start Date

End Date

Overview

The purpose of this classification is to develop school bus routes and bus schedules for transportation of students.

Hamilton County Schools, located in Chattanooga, TN, is building the best school district in Tennessee. We are committed to excellence for every student and are seeking outstanding teachers with the ability to inspire, engage, and who desire to make a difference in the lives of students. With nearly 80 schools located in urban, rural, and suburban communities, we are confident that you can find your place in Hamilton County.

Responsibilities

  • Acts in a professional, respectful, and welcoming manner at all times.
  • Creates a customer-focused climate and provides quality services and support to school and other stakeholders.
  • Complies with applicable district, state, and federal codes, laws, rules, regulations, standards, policies and procedures.
  • Develops bus routes and schedules for maximum efficiency and safety; maintains computer data pertaining to students' address, bus stops, current routes, available buses/drivers, and related data; reviews new roads and new subdivision plats for incorporation into bus routing.
  • Recommends safe/appropriate bus stops for each student to supervisor; enters newly assigned bus stops in computer.
  • Coordinates transportation needs for special education students with the Exceptional Education Department.
  • Assigns routes for each bus based on computer data; changes routes or reassigns buses as needed.
  • Drives to various areas to evaluate potential routes/stops and to calculate driving time; verifies actual run times and mileages as compared with computer data.
  • Prepares, updates, and distributes bus route sheets and related information as appropriate.
  • Performs customer service functions associated with school bus transportation services; provides information to parents, school personnel, and citizens regarding school zones, bus routes, bus stop locations, bus schedules, or other aspects of student transportation; responds to questions and complaints; researches problems and initiates problem resolution.
  • Provides drivers with information concerning bus routes, bus stops, arrival/departure times, specific route instructions, and local maps; prepares maps for drivers.
  • Notifies schools of late bus arrivals.
  • Communicates through the proper channels to keep supervisor and other appropriate personnel informed of impending problems or events of unusual nature.
  • Follows established procedures for ensuring assigned areas are safe.
  • Works collaboratively with school staff, students, parents, and other stakeholders.
  • Attends work and arrives to work on time.
  • Maintains confidentiality.
  • Adheres to the Teacher Code of Ethics as defined by Tennessee Law.
  • Prepares or completes various forms, reports, correspondence, bus route sheets, route directions, maps, bus stop request forms, driver information sheets, complaint forms, or other documents.
  • Receives various forms, reports, correspondence, student load count reports, bus capacity information, bus route directions, maps, policies, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
  • Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, computerized routing, or other programs; performs basic maintenance of computer system and office equipment, such as backing up data or replacing paper, ink, or toner; coordinates service/repair activities as needed.
  • Performs general/clerical tasks, which may include answering telephone calls, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.
  • Provides assistance to other employees or departments as needed.
  • Performs other duties as assigned.

Qualifications

Knowledge/Education/Experience:

Four year degree or Associate's Degree preferred. High school diploma or GED required; supplemented by one (1) year previous experience and/or training involving school transportation coordination, computerized trip routing, school bus driving, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. May require a valid driver's license.

Skills/Qualifications:
  • Ability to communicate verbally and in writing.
  • Ability to respond to angry, upset, parents or others in a calm, courteous, respectful manner.
  • Ability to identify and resolve problems within assigned area.
  • Ability to perform addition, subtraction, multiplication, and division. Ability to calculate decimals and percentages.

Company

Hamilton County Schools, located in beautiful Chattanooga, TN, is hiring, supporting, and retaining outstanding top teaching talent. We are the fastest improved district in Tennessee and have a goal to become the best. With nearly 80 schools located in urban, rural, and suburban communities, we are confident that you can find your place in Hamilton County.

Why Join our Team?  

New Teacher Support: With our progressive three-year induction program for new teachers, you will have the following supports: 

  • New Teacher Academy 
  • First Year Mentor & Supportive Professional Development 
  • Whole-Teacher/Well-Teacher (wellness & mindfulness training) 

Leadership Opportunities: Grow your career with Hamilton County Schools, no matter your professional goals: 

  • Train to become a mentor teacher or professional development presenter
  • Obtain your National Board Certification and get a $4,000 salary increase 
  • Apply for leadership pipeline programs for instructional coaching or administration 
  • Be a part of innovative programs that are unique to Hamilton County like Teacherpreneur and STEM Fellows
  • Travel the world as a Fund for Teachers recipient

Experience all Chattanooga has to offer:

  • Chattanooga has a metro area of 500,000 people - not too big and not too small - and under two hours from Nashville, Atlanta, Knoxville, and Birmingham
  • Award-winning city for outdoor activities, music, art and culture
  • 25 + local music, art, and food festivals every year

We are seeking teaching candidates who are:

  • Committed to high academic achievement and high expectations for all students
  • Able to be a positive team-player and communicate effectively with colleagues, supervisors, students, and families
  • Open to being coached and receiving feedback in order to advance learning and growth for students
  • Experienced in high-need or Title-I School settings. Experience with English Language Learners is a plus.
  • Professionals with high personal standards and integrity

Compensation & Total Rewards 

  • Competitive salary range commensurate with experience
  • Comprehensive benefits package includes multiple health insurance options, vision, dental reimbursement, short and long-term disability, life insurance, on-site clinics, and a wellness program 
  • Childcare for Hamilton County teachers available in multiple schools 
  • Competitive retirement plans through Tennessee Consolidated Retirement System, including a hybrid 401k and pension plan. In 2018, TCRS was ranked in the top four best funded State Pension plans by the Pew Charitable Trust. 

About Hamilton County Schools

 Hamilton County Schools, located in beautiful Chattanooga, TN, is the fastest improving district in the state of Tennessee. We believe in success for all students and are dedicated to helping all students succeed to their highest potential.  With nearly 80 schools located in urban, rural, and suburban communities, we are confident that you can find your place in Hamilton County.

Who we serve: Hamilton County Schools serves over 42,000 students across our diverse county in urban, rural and suburban communities. Our families speak 125 languages and approximately 8.5% of our students are English language learners.

Our results: The state of Tennessee has recognized Hamilton County as an “Advancing” school district.

A few of our recent achievements include:

  • #2 out of 146 districts in the state of Tennessee for student growth and a Level 5 district for 2018-2019
  • 45 Level 5 schools and 32 reward schools
  • 16 Volkswagen E-Labs - the highest concentration of fabrication labs of any district in the US or abroad
  • Milken Award winning teacher; State Principal of the Year (2017)
  • 13 High Schools with over 18 Future Ready Institutes
Company info
Website
Telephone
4234987048
Location
3074 Hickory Valley Road
Chattanooga
TN
37421
US

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