Position Type:
Technology

Date Posted:
9/5/2020

Location:
Information Technology Department

Date Available:
To Be Determined

Closing Date:
Open until Filled

Bridgeport Public SCHOOLS
45 Lyon Terrace, Bridgeport, CT 06604
JOB OPENING
Endpoint Technician I
Hourly Position (40 Hours per week)

GENERAL STATEMENT OF DUTIES:
Performs software / hardware troubleshooting and diagnostics. Deploys end user network connected devices including computing devices, printers/IP phones, etc. Loads application software, providing technical support for mission specific end user software.

MAJOR RESPONSIBLITIES:

• Deployment of user and network endpoint devices:
  • Windows, Apple, Chrome OS computing devices
  • Network Access Points
  • Telephony Devices (Analog/Digital)
  • Video Cameras (Analog/Digital)

• Endpoint software deployment and upgrades Including:
  • Operating System Images
  • Software Applications
  • Hardware Firmware
    
• Install wired connections for Ethernet/Display connectivity, including
• On-site deployment of endpoint devices to District schools and administrator offices
• Assists in maintaining inventory of all District equipment
• Support users computing and backup user computer data as needed.
• Provide on-site assistance and remote assistance to users
• Process computers for recycling and data destruction
• Must be able to move and carry equipment up to 50lbs

QUALIFICATIONS:

• Minimum of 1-2 years of experience in information technology field
• Experience providing PC hardware and software support services or documented training.
• Bachelor's degree preferred in Information Technology
• CCNA, A-Plus and/or Network plus certification(s) preferred
• Familiarity with current imaging techniques, and software such as WDS, MDT,SCCM, Ghost
• Excellent troubleshooting techniques and consciousness of user uptime and needs
• Strong organizational skills with emphasis on detail and follow-up

Position Open Until Filled

This job description is not, nor is it intended to be, a complete statement of all duties, functions, responsibilities and qualifications which comprise this position.
Qualified candidates who wish to apply should submit their application through the Bridgeport Public Schools on-line application website: https://www.applitrack.com/bridgeport/onlineapp
"Bridgeport Board of Education is an Affirmative Action/Equal Opportunity Employer."