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Student Support Technician

Employer
Clarke County School District
Location
Athens, GA, US
Salary
Competitive

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Job Details

Overall Purpose
The job of Temporary Student Support Technician is done for the purpose/s of assisting in the maintenance and record keeping of the Clarke County Innovative Digital Learning Environments program.

Direct Supervisor
Building Principal

Essential Functions

  • Diagnoses and troubleshoots common electronic device problems (software update, wireless connectivity, firmware update, login issues, device not charging)
  • Prepares devices that need to be sent to repair center.
  • Catalogs devices that need additional support into Destiny database.
  • Labels devices needing repair with specific repair requirements.
  • Maintains accurate and timely device inventory.
  • Communicates effectively with school stakeholders.

Marginal Functions
  • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Competencies
  • Skills-based Competencies
Required to perform multiple tasks with a need to occasionally upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including pertinent software applications; preparing and maintaining accurate records; adhering to safety practices and procedures; and promoting activities and/or events.
  • Knowledge-based Competencies
Required to perform basic math; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and understand complex, multi-step written and oral instructions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: concepts of grammar and punctuation; stages of child development and learning styles; age appropriate activities; and school safety and security practices.
  • Ability-based Competencies
Required to schedule activities; collate data; and use job-related equipment. Flexibility is required to work with others; work with data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize specific, job-related equipment. Problem solving is required to identify issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is limited to moderate. Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating with diverse groups; maintaining confidentiality; setting priorities; working as part of a team; and working with constant interruptions.

Requirements
High school diploma or GED equivalent
Eighteen (18) years of age minimum

Physical Requirements
The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity.
Generally the job requires 20% sitting, 40% walking, and 40% standing.

Continuing Education/Training
Maintains all licenses and certifications

Clearances
Criminal Justice Fingerprint
Background Clearance

Fair Labor Standards Act
Non-Exempt

Company

Our Vision: Building a culture of high expectations and equity in which all students grow
academically and socially to improve our community and our world.


Our Mission: The Clarke County School District is an ambitious community of learners in a diverse and culturally rich county. We are committed to equity and excellence through the implementation of rigorous standards in a safe and supportive environment — on every campus, in every classroom and for every child.

Our Core Beliefs: Public education is central to our democracy. To fulfill the promise of public education, the Clarke County School District has a fundamental set of beliefs that serves as a lens through which every decision is made and every action is taken.These beliefs are the backbone of our organization. CCSD believes that:

Equity, access and progress towards excellence are basic rights that must be afforded to every individual in our system.

Mission-driven, diverse and creative staff make the critical difference in student achievement, and they must be successfully recruited and retained.

Students, families, staff and the broader community benefit mutually from active engagement with one another.

Safe, nurturing and well-maintained schools/campuses are required for optimal learning.

Company info
Website
Telephone
706-546-7721
Location
595 Prince Avenue
Athens
GA
30601
US

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