Description
Position at IDEA Public Schools

At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all of our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 58% of our students graduate from college in 6 years - that's 8 times the national rate for students in our communities!

IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve nearly 45,000 students across Texas and Louisiana. By 2022, IDEA will serve 100,000 students. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions and new launches in Tarrant County (Fort Worth/Arlington), New Orleans, Houston (2020), Permian Basin (2021), and Tampa Bay (2021)!

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

To learn more about IDEA, check out this video .

Role Mission: IDEA's Recruitment and Staffing Data Intern will provide Recruitment Data Analyst and System Administrator with the administrative, logistical, and communication support needed to achieve all the state Recruitment and Staffing Data Objectives this year . This is ultimately to ensure that the Recruitment and Staffing team, hiring managers, and other stakeholders receive high quality and timely support for all Jobvite questions.

Accountabilities:

1. 100% of all requisitions are approved and posted on Jobvite within 48 hours of submission

• Regularly review all requisition submissions to ensure accuracy

• Provide feedback to requisition requesters within 24 hours if errors are identified

• Identify trends in accuracy for requisitions and develop strategies to reduce the time required to approve all requisitions

2. 100% of all support requests are answered within the allotted time

• Manage the Jobvite Support Zendesk system to ensure ticket completion and end-user support

• Review Jobvite support requests and provide timely support to Jobvite users

• When appropriate, escalate support requests to the Jobvite system administrator for follow up

• Develop tools and resources for ongoing user support (e.g. How to documentation, login documentations, etc.)

3. Support the Recruitment and Staffing team with ongoing reporting and data entry support

• Provide the Recruitment and Staffing team with requested data reports from Jobvite

• Update the Recruitment and Staffing Dashboard data twice per week

• Support the Recruitment Analyst and System Administrator with data entry and analysis support

4. Average 98% weekly task list completion throughout the year

• Check in with Recruitment Analyst and System Administrator regularly to review tasks needing attention

• Follow through on projects to successful completion, often with deadline pressures

• Independently manage the many small, though important, details for project and task execution

5 . Live Values of IDEA

• Believes and is committed to our mission: that all students are capable of getting to and through college

• Is driven by outcomes and results, and wants to be held accountable for them

• Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly

• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change

• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization

• Works through silos and forges strong cross-departmental relationships in order to achieve outcomes

• Embodies IDEA's core values

Qualifications:

• Currently enrolled at a college or university

Knowledge and Skills:

• Attention to detail

• Excellent customer service skills, both written and oral, and maintain confidentiality in all matters

• Ability to communicate effectively

• Highly self motivate and proactive

• Comfort with technical systems and ability to learn new systems quickly

• The ability to manage multiple tasks, following through to completion with minimal supervision.

Compensation:

• Salary for this role is $10/hr.

IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.